Client Performance Manager | Workers Compensation Experience Required | Dedicated Client

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the worlds best brands

• Apply your knowledge and experience to provide stewardship to our clients.

• Be a part of a rapidly growing industry-leading global company known for its excellence and customer service.

• Leverage Sedgwicks broad global network of experts to both learn from and to share your insights.

• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

• Enjoy flexibility and autonomy in your daily work your location and your career path.

• Access diverse and comprehensive benefits to take care of your mental physical financial and professional needs.

ARE YOU AN IDEAL CANDIDATE Assists with performance management of entire program across multiple jurisdictions for both WC and potentially LOA.

PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy accountability collaboration growth and inclusion.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Ensures adherence to client service instructions for WC supporting a dedicated client.

• Monitors client reserves for accurate reflection of clients book ofclaims; ensures reserves are within an appropriate range.

• Tracks and trends performance guarantee and gain share agreements at the client level.

• Ensures clients claims reports are properly and timely prepared and distributed.

• Monitors clients average cost of claims; identifies trends and excessive cost factors.

• Conducts client specific operational audits; monitors client audit compliance.

• Works with company Quality and Operations staff to resolve client issues including results of client Compass audits.

• Manages client specific internal control report issues.

• Ensures timely payment of TTD medical and vendor bills; ensures appropriate vendor utilization.

• Reviews aging claims for file closure ensuring claims do not age beyond appropriate time frames.

QUALIFICATIONS

• Five (5) years of Workers Compensation claims management

• Understanding of excess and carrier reporting for WC claims

• Strong communication skills

• Knowledge of excel for reporting/tracking purposes.

TAKING CARE OF YOU

• Flexible work schedule.

• Referral incentive program.

• Career development and promotional growth opportunities.

• A diverse and comprehensive benefits offering including medical dental vision 401K on day one.

WORK ENVIRONMENT REQUIREMENTSINCLUDE

• When applicable and appropriate consideration will be given to reasonable accommodations.

• Mental:Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

• Physical:Computer keyboarding

• Auditory/Visual: Hearing vision and talking

As required by law Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set level of experience and cost of specific location. For the jurisdiction noted in this job posting only the range of starting pay for this role is(80K - 85K). A comprehensive benefits package is offeredincludingbut not limited to medical dental vision 401k and matching PTO disability and life insurance employee assistance flexible spending or health savings account and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.