Client Partner (AE) Retail and Consumer Goods

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance competitiveness and customer experience. Learn more about how we

Overview: The Account Client Relationship Partner acts as the primary advisor and relationship owner for key enterprise accounts. This role merges strategic sales relationship development and account management to foster business growth ensure client satisfaction and nurture long-term executive-level relationships.

Key Responsibilities

Business Growth and Opportunity Development

• Lead and grow a strategic Consumer Products & Retail account with full ownership of revenue bookings and profitability
• Develop and execute account strategies to drive long-term relationships and solve critical client challenges
• Serve as a trusted advisor building strong relationships with senior stakeholders and key decision-makers
• Drive profitable growth through up-sell cross-sell and positioning for major opportunities and bids
• Partner with cross-functional teams to ensure successful delivery and aligned execution
• Lead and support account teams to achieve objectives and maintain high client satisfaction
• Deliver business reviews and insights continuously adjusting strategy based on performance and market trends
• Represent the organization externally to strengthen relationships and promote brand presence

Client-Centric Culture and Relationship Management

• Guarantee responsiveness to client needs and proactively identify areas for service staffing and operational improvement.
• Build trust through transparency honest dialogue and consistent communication with clients.
• Promote a client-centric culture within delivery teams ensuring value-added services beyond standard engagements.

Planning and Account Leadership

• Lead the strategic planning process for assigned accounts aligning client objectives with organizational capabilities to achieve growth.
• Develop and implement account strategies that meet revenue goals profitability targets and long-term client satisfaction.
• Facilitate high-level strategic discussions and negotiations with C-suite executives ensuring alignment with clients business aims.
• Serve as the senior-most point of contact for assigned strategic clients maintaining and enhancing executive-level relationships.

Financial and Resource Management

• Supervise the execution of business plans ensuring consistent and efficient operations across personnel marketing customer service and accounting.
• Provide strategic oversight of multiple engagement teams ensuring quality and alignment with client expectations.
• Monitor project execution staffing and workflow to ensure the operational and financial health of assigned accounts.
• Engage in steering committee meetings and executive governance sessions to guide delivery strategy and guarantee service excellence.
• Manage account profit and loss ensuring suitable financial structures and resource allocation.
• Oversee expenses related to business/accounts balancing cost-saving measures with needs.
• Develop and manage budgets to ensure activities are properly funded and aligned with strategic objectives.

Required Qualifications

• Bachelors degree or equivalent combination of education and experience
• 15 years of experience in business management consulting or account management demonstrating expertise in technology and business transformation.
• 10 years in a supervisory or management capacity including experience in managing and growing significant client relationships.
• A proven track record of achieving new business development revenue and profitability targets and managing profit-and-loss for large accounts ideally within the retail and consumer industries.
• Experience within a global organization of considerable size scope and complexity.
• Strong strategic thinking business acumen and commercial awareness.
• Exceptional communication and presentation skills able to engage effectively with C-suite executives.
• Strong analytical and problem-solving abilities for quantitative analysis and decision-making.
• Executive presence with the ability to build trust at senior levels.
• A deep understanding of industry trends business challenges and technology solutions.
• Excellence in stakeholder management conflict resolution and team leadership.

Success Metrics

• Revenue growth and profitability within assigned account(s).
• Development of new business opportunities and pipeline growth.
• Client satisfaction and retention rates.
• Quality of delivery and project results.
• Team performance development and alignment with organizational goals.

This role is essential to the organizations success requiring a leader who can integrate strategic vision with operational execution while sustaining strong client relationships at all levels.

Must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive flexible and competitive benefits program which includes but is not limited to health dental and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan paid holidays paid time off.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below.

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