Client Manager, Insights
New Providence, NJ - USA
Job Summary
Client Partnership & Business Support
- Serve as a trusted day-to-day partner to client stakeholders across insights category management sales marketing and commercial teams.
- Build strong client relationships through a consultative approach focused on understanding business needs and delivering actionable recommendations.
- Help uncover the true business challenge behind client requests and translate those challenges into effective analytic approaches.
- Lead working sessions and project discussions with client teams while contributing to larger business reviews and strategic conversations.
- Support proactive client engagement by bringing relevant category consumer retailer competitive and marketplace perspectives to discussions.
- Partner closely with the Director Insights and cross-functional NIQ teams to ensure the client receives integrated and value-creating solutions.
- Be present onsite at the clients New Providence NJ location a minimum of two days per week to deepen partnership and strengthen collaboration.
Insights Analytics & Storytelling
- Independently lead analyses using NIQ data tools and marketplace context to answer key client business questions.
- Connect consumer behavior category performance retailer dynamics competitive activity and marketplace trends into clear business implications and recommendations.
- Develop compelling presentations stories and executive-ready recommendations that help clients make informed business decisions.
- Move beyond reporting and data recaps to identify strategic opportunities risks and growth pathways.
- Translate complex data and findings into concise actionable narratives tailored to client audiences.
- Identify opportunities to proactively answer client questions and bring forward new perspectives that create additional value.
- Stay informed on trends across OTC Personal Care Health & Wellness shopper behavior innovation retail dynamics and category growth.
Project & Delivery Excellence
- Manage multiple client projects priorities and deliverables simultaneously while ensuring high-quality execution.
- Deliver analyses insights and recommendations accurately on time and aligned with client business objectives.
- Coordinate with cross-functional NIQ teams to address data requests operational needs and project requirements.
- Proactively identify and resolve project risks issues or delays that could impact client outcomes.
- Ensure clients are effectively leveraging NIQ tools data assets and capabilities to support decision-making.
- Maintain strong project organization communication and accountability across all assigned workstreams.
- Support contracted deliverables while continually identifying opportunities to add value beyond the core scope of work.
Thought Leadership & Business Growth
- Bring forward relevant marketplace retail consumer and category insights that help clients anticipate change and identify opportunities.
- Support the development of proactive thought leadership that demonstrates NIQs expertise and value.
- Partner with internal NIQ experts and the Director Insights to bring new capabilities solutions and perspectives that address evolving client needs.
- Identify opportunities to expand client engagement through additional analyses solutions and strategic support.
- Contribute client feedback and marketplace insights that help improve NIQ offerings and strengthen client partnerships.
Qualifications :
HYBRID - The role requires a minimum of two days per week onsite at the clients New Providence NJ location to strengthen partnership foster collaboration and stay closely connected to evolving business priorities.
- 5 years of relevant experience in CPG consumer insights analytics consulting client leadership or professional services.
- Experience supporting OTC Personal Care Health & Wellness or adjacent consumer categories preferred.
- Strong analytic and problem-solving skills with the ability to connect data to business recommendations.
- Experience working with syndicated data including NielsenIQ Circana RMS/POS Panel Scan Data or similar consumer and retail measurement solutions.
- Experience presenting insights and recommendations to client stakeholders.
- Demonstrated ability to translate business questions into effective analytic approaches and actionable recommendations.
- Strong written verbal and presentation communication skills.
- Strong project management skills with the ability to manage multiple priorities deadlines and deliverables.
- Ability to build trust and develop productive working relationships with client stakeholders and internal partners.
- Strong sense of ownership urgency accountability and commitment to client success.
- Highly proficient in Microsoft applications including Excel and PowerPoint.
- Ability and willingness to work onsite a minimum of two days per week at the clients New Providence NJ location.
- Bachelors Degree required; Masters Degree preferred.
Additional Information :
This role has a market-competitive salary with an anticipated base compensation of the following range: $83000 - $100000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.
US Benefits
- Comprehensive healthcare plan (medical Rx dental and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more