Client Implementation Project Manager

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are actively seeking a Client Implementations Project Manager to join our dynamic team in the Pittsburgh office. This is a key client-facing role responsible for leading complex client onboarding and implementation projects for our Data & Analytics products.

The Client Implementations Project Manager will guide clients through all phases of implementation from point of sale through production go-live and transition to ongoing support. This role requires strong project leadership technical comfort working with data and the ability to align client business needs with product capabilities and best practices. The ideal candidate is comfortable operating at both the strategic and tactical levels managing multiple priorities collaborating across teams and performing hands-on technical analysis when needed.

This role is Hybrid which means you will be assigned to our Pittsburgh PA office and given the flexibility to work remotely 2-3 days per week.

Responsibilities

• Lead end-to-end client onboarding and implementation projects from sale through go-live and transition to support.
• Serve as the primary client-facing implementation lead managing communication expectations timelines and delivery.
• Build and maintain project plans status reports documentation and key implementation artifacts.
• Lead discovery fit/gap analysis and solution planning to align client needs with product capabilities and best practices.
• Advise clients on product configuration and usage to drive value and adoption.
• Partner with cross-functional teams to deliver milestones on time and ensure successful implementations.
• Identify and mitigate project risks dependencies and challenges to keep projects on track.
• Track project progress and communicate updates to clients stakeholders and leadership.
• Perform or oversee technical implementation tasks including data feed onboarding SQL-based analysis data validation system configuration and product fit/gap support.
• Develop training and reference materials to support onboarding and client handoff.
• Maintain strong knowledge of products and services to guide clients and support solution delivery.
• Provide direction guidance and day-to-day collaboration to Project Coordinators supporting implementation workstreams.

Qualifications

• Bachelors degree in business administration information systems or a related field.
• 3-5 years of experience in project management implementation or related client-facing delivery roles preferably in Saa data analytics or financial services environments.
• Experience leading client-facing implementation or onboarding projects from kickoff to go-live.
• Strong organizational communication and stakeholder management skills.
• Ability to manage multiple projects simultaneously and navigate competing priorities.
• Ability to operate effectively in ambiguous situations solve problems and drive decisions forward.
• Understanding of data management principles including ETL schemas data structures and basic data transformation.
• Working proficiency in SQL and ability to analyze structured data for validation troubleshooting and reporting.
• Strong collaboration skills and ability to work effectively with clients and cross-functional teams including global colleagues.
• Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency communication risk awareness and collaboration across teams.

Salary range $75000.00- $90000.00. Bonus Eligible.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Please visitfor more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.