Client Experience Associate

Job Title:Client Experience Associate

Location:Haddon Heights NJ (On-Site)

Compensation:$24.00-$25.00 per hour

Employment Type:Temp-to-Hire

Schedule: Monday-Friday 9:00 AM-4:00 PM

Job Summary: Our Client in Haddon Heights NJ is seeking a Client Experience Associate to join their team. This is a full-time temp-to-hire opportunity paying $24.00-$25.00 per hour. The ideal candidate will have strong organizational and communication skills a professional and welcoming demeanor and the ability to support daily office operations while providing exceptional client service.

Responsibilities:

• Front Desk Support: Provide consistent front-desk and telephone coverage during office hours and serve as the first point of contact for clients and visitors.
• Client Service: Welcome clients and visitors answer incoming calls gather information and direct requests to the appropriate team member.
• Calendar Management: Schedule client meetings and maintain advisor team and conference room calendars.
• Appointment Coordination: Send meeting confirmations reminders and related appointment information.
• Office Administration: Maintain office appearance organization supplies and overall functionality.
• Conference Room Setup:Prepare and reset conference rooms for client and team meetings.
• Mail Handling:Receive and distribute mail packages and deliveries.
• Check Processing: Receive document secure and deposit or forward checks according to company procedures.
• Technology Support: Assist with routine website updates and serve as the primary contact for basic office technology issues while coordinating with outside vendors when needed.
• Project Coordination: Track client and office requests facilitate communication between team members and assist with office projects client events and vendor coordination.

Requirements:

• Customer Service Skills: Professional friendly and confident demeanor when interacting with clients in person and over the phone.
• Communication Skills:Strong verbal and written communication abilities required.
• Organizational Skills:Excellent organizational time management and multitasking skills required.
• Attention to Detail: Strong attention to detail with the ability to follow through on tasks and assignments.
• Confidentiality: Ability to exercise discretion and good judgment when handling confidential information.
• Technical Skills: Proficiency with Microsoft Office Suite email systems calendars CRM platforms and other office technology required.
• Problem-Solving Skills: Proactive approach to identifying and resolving issues while keeping office operations running smoothly.
• Experience: Previous experience in office administration client service hospitality financial services or a professional services environment preferred.

Interested Apply Now: more information regarding this position or other opportunities contact J & J at: or .

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