Client Coordinator
Plainfield, IN - USA
Job Summary
All we accomplish is grounded in our core values of Customer Focus Achievement Accountability Teamwork Employee Value and Integrity
At Azenta new ideas new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development clinical and advanced cell therapies for the industrys top pharmaceutical biotech academic and healthcare institutions provide unparalleled capabilities with our lab analysis sample management and storage services informatics software and consumables with the largest installed base managing over 1 billion samples globally.
How Youll Add Value:
The Client Coordinator within the Project Management Department (PMO) is expected to provide support to the Project Managers and Program Managers in their day-to-day administrative tasks to ensure successful project management services including but not limited to project monitoring to deliver Azenta Life Sciences solutions to clients partners and alliances.
What Youll Do:
Support Azenta Life Sciences PMO team with assigned tasks including records review Service Request creation and management and proficient handling of advanced Excel functionalities such as pivot tables and Gantt charts
Responsible for generating reports such as sample inventory Key Performance Indicator (KPI) and Key Quality Indicator (KQI) reports for the PMO team and external clients as per their requirements
Manage queries and proactively seek resolutions as requested ensuring timely and accurate responses to meet client expectations
Monitor coordinate and resolve issues encountered during project execution. Project support may include kit provision and logistics sample management pathology report redaction and handling lab services support training or support of alliances/partnerships
Contribute as required to internal business needs such as project definitions design and upload develop and implement SOPs and new business processes
Oversee the coordination of user and client access to Azenta Limfinity Sample Management system. ensuring smooth and secure system interactions
Collaborate closely with Project Managers to diligently monitor critical study milestones fostering effective project management practices and ensuring project success
What You Will Bring:
High school diploma or GED equivalent is minimal education required
Associate or bachelors degree in science or related field preferred
Minimum of 2 years experience in a regulated industry environment
Preferred in an FDA and GXP regulated environment.
Strong organizational skills and attention to detail
Good verbal and written communications skills ability to engage in effective problem-solving conversations
Demonstrated ability to prioritize work customers internal and external demands
Demonstrate high level of initiative and ability to work independently
Experience with Microsoft Office (Word Excel Outlook PowerPoint)
Your Working Conditions:
General office setting
Employee may occasionally travel up to 10% of working time
Employee may occasionally work in an area with potentially infectious materials
Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated
Join us and help enable lifechanging discoveries by keeping critical life science systems running reliablyevery day.
#IND123
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race color age religion gender sexual orientation gender identity national origin disability or veteran status.
United States Base Compensation: $20.00 - $25.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience education (including licensure and certifications) qualifications performance and geographic location among other relevant business or organizational needs.
Required Experience:
IC
About Company
Azenta Life Sciences enterprise-wide sample exploration and management solutions accelerate discovery, development and delivery, with speed and precision.