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Client Coordinator Marina Bay Animal Hospital


Job Location:

League, TX - USA

Monthly Salary: Not provided by the employer
Posted: 10 July 2026 (30+ days ago)
Application Deadline: 7 October 2026
Vacancies: 1 Vacancy

Job Summary

POSITION SUMMARY:

Customer ServiceCoordinatorsare known as our front office liaison. They help facilitate the front office.ClientCoordinatorsare responsible for greetingclients and making them feel welcomed.ClientCoordinatorsmust be personable with theclients. Must always smile and maintain an even friendly demeanor while on the job.ClientCoordinatorsmust escortclients and patients to clean empty exam free of persistent offensive odors. Accurately weigh the pet on the correct scale for the pet. Assistclients to their cars if necessary. Offer water toclients or patients in need.ClientCoordinatorsmust keep the reception area clean and organized by dusting picking up trash and organizing the work area. This position must clean exam rooms betweenclients and straighten them as needed by sweeping cleaning the exam table & instruments & restocking rooms. Always keep coffee stocked and available forclients.
TheClientCoordinatorsmust be in close communication with the assistants/technicians.ClientCoordinatorsare responsible for announcing that the assistants/doctors next exam room has been loaded. This position must also have knowledge of timing with all appointments going on in a given time.ClientCoordinatorsshould also have a general knowledge of the flow throughout the entire hospital during the workday. This position works closely with the CSRs as well communicating and assisting them regularly as needed.
ClientCoordinatorsmust build positive professional relationships withclients and staff members.ClientCoordinatorsshould have completed their high school diplomas and must pursue on-the-job training.

WHAT WERE LOOKING FOR (Essential Qualifications):


Education:
High School Diploma or GED required
Professional Licenses/Certifications: None
Experience:
1 years experience in retail sales or customer service preferred
Experience in a medical facility desired
Knowledge Skills and Ability:
Ability to provide effective customer service principles
Basic knowledge of medical terminology
Basic proficiency with a variety of computer programs including Microsoft Office Suite
Basic written verbal and active listening communication skills
Strong customer relations and interpersonal skills
Exercises tact and diplomacy in dealing with sensitive issues and situations
Prioritize work and handle a variety of tasks simultaneously with frequent interruptions
Strong organizational and time management skills
Effectively and quickly responds to requests in a proactive manner
Strong attention to detail and high level of accuracy

PHYSICAL DEMANDS:


While performing the duties of this job the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time bending reaching grasping and repetitive motions. May be
exposed to disinfectant/sanitation chemicals pets dander and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted 50 lbs. with
assistance. Must be able to work flexible hours including evenings and weekends.

SUPERVISORY RESPONSIBILITIES: None


Required Experience:

IC


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