Client Care Specialist
Job Location:
Hourly Salary:
Posted on:
Vacancies:
Job Summary
This is a remote position.
A-Better Heating & Air Conditioning is seeking a Remote Client Care Specialist to provide outstanding support to customers before during and after service appointments. This role is responsible for responding to customer inquiries resolving service-related concerns coordinating with internal departments and ensuring every customer receives timely professional and personalized assistance. The ideal candidate is customer-focused organized and committed to delivering an exceptional service experience.
Requirements
* High school diploma or equivalent required
* Customer service hospitality or administrative experience preferred
* Strong interpersonal and communication skills
* Excellent problem-solving abilities
* Ability to manage multiple customer interactions efficiently
* Proficiency with Microsoft Office and CRM software
* Reliable internet connection and dedicated workspace
* Must be legally authorized to work in the United States
Benefits
* Competitive hourly compensation
* Paid training
* Medical dental and vision insurance
* 401(k) retirement plan with company match
* Paid time off
* Paid company holidays
* Employee Assistance Program (EAP)
* Career advancement opportunities
* Remote work flexibility
Required Skills:
* Customer service hospitality or administrative experience preferred * Strong interpersonal and communication skills * Excellent problem-solving abilities * Ability to manage multiple customer interactions efficiently * Proficiency with Microsoft Office and CRM software * Reliable internet connection and dedicated workspace * Must be legally authorized to work in the United States
Required Education:
* High school diploma or equivalent required
