Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference Freedom Home Care is seeking a highly organized compassionate and service-drivenClient Care Coordinatorto join our team at our Mankato headquarters.
This vital role serves as the operational heartbeat of our care teamcoordinating caregiver schedules maintaining accurate client and employee data and acting as a key liaison between clients families and caregivers. The ideal candidate brings strong administrative skills exceptional communication and a genuine passion for helping others.
If youre energized by meaningful work teamwork and making a real impact behind the scenes this role was built for you.
Key Responsibilities
Scheduling & Coordination
Develop and manage caregiver schedules for new and existing clients ensuring consistent high-quality coverage
Monitor and adjust daily schedules in real time to accommodate changes call-offs and urgent needs
Serve as the primary point of contact for day-to-day scheduling communications with clients and caregivers
Maintain scheduling accuracy in our home care software system (Axis Care) including caregiver logs shifts and client profiles
Operational Support
Ensure timely system updates to support accurate payroll and billing
Participate in the after-hours/on-call rotation to provide scheduling support outside of business hours as needed
Assist with general office operations including answering phones greeting visitors and supporting administrative projects
Client & Caregiver Relations
Build and maintain positive professional relationships with caregivers clients and families
Provide support and encouragement to caregivers while promoting reliability accountability and compassion
Actively contribute to a collaborative mission-driven and respectful team culture
Qualifications
High school diploma or equivalent required; additional education in healthcare or business a plus
Previous experience in scheduling healthcare administration or home care preferred
Proficient in Microsoft Office Suite and comfortable using scheduling platforms
Excellent verbal and written communication skills
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Professional presence with a positive attitude and strong customer service skills
Flexibility and resilience when responding to unexpected scheduling changes and urgent needs
Preferred Attributes
Initiative and ownership mindset
Strong organizational and time management skills
Calm solution-focused problem solver
Compassionate respectful and dependable
Team-oriented with a service-driven heart
Compensation & Benefits
Competitive salary based on experience
Paid Time Off (PTO)
SIMPLE IRA retirement plan with company match
Health Dental and Vision Insurance
Professional development opportunities
Internal growth and advancement potential
Join Our Team
At Freedom Home Care we believe exceptional client care starts with strong internal systems and empowered teams. As a Client Care Coordinator youll play a crucial role in making that happensupporting caregivers strengthening client relationships and helping our mission come to life every day.
If youre motivated by meaningful work and want to be part of a local organization that values integrity service compassion and excellence we invite you to apply.
Apply today and become part of the heart behind the care.
Required Experience:
IC
Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference Freedom Home Care is seeking a highly organized compassionate and service-drivenClient Care Coordinatorto join our team at our Mankato headquarters.This vital role serves as the operational h...
Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference Freedom Home Care is seeking a highly organized compassionate and service-drivenClient Care Coordinatorto join our team at our Mankato headquarters.
This vital role serves as the operational heartbeat of our care teamcoordinating caregiver schedules maintaining accurate client and employee data and acting as a key liaison between clients families and caregivers. The ideal candidate brings strong administrative skills exceptional communication and a genuine passion for helping others.
If youre energized by meaningful work teamwork and making a real impact behind the scenes this role was built for you.
Key Responsibilities
Scheduling & Coordination
Develop and manage caregiver schedules for new and existing clients ensuring consistent high-quality coverage
Monitor and adjust daily schedules in real time to accommodate changes call-offs and urgent needs
Serve as the primary point of contact for day-to-day scheduling communications with clients and caregivers
Maintain scheduling accuracy in our home care software system (Axis Care) including caregiver logs shifts and client profiles
Operational Support
Ensure timely system updates to support accurate payroll and billing
Participate in the after-hours/on-call rotation to provide scheduling support outside of business hours as needed
Assist with general office operations including answering phones greeting visitors and supporting administrative projects
Client & Caregiver Relations
Build and maintain positive professional relationships with caregivers clients and families
Provide support and encouragement to caregivers while promoting reliability accountability and compassion
Actively contribute to a collaborative mission-driven and respectful team culture
Qualifications
High school diploma or equivalent required; additional education in healthcare or business a plus
Previous experience in scheduling healthcare administration or home care preferred
Proficient in Microsoft Office Suite and comfortable using scheduling platforms
Excellent verbal and written communication skills
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Professional presence with a positive attitude and strong customer service skills
Flexibility and resilience when responding to unexpected scheduling changes and urgent needs
Preferred Attributes
Initiative and ownership mindset
Strong organizational and time management skills
Calm solution-focused problem solver
Compassionate respectful and dependable
Team-oriented with a service-driven heart
Compensation & Benefits
Competitive salary based on experience
Paid Time Off (PTO)
SIMPLE IRA retirement plan with company match
Health Dental and Vision Insurance
Professional development opportunities
Internal growth and advancement potential
Join Our Team
At Freedom Home Care we believe exceptional client care starts with strong internal systems and empowered teams. As a Client Care Coordinator youll play a crucial role in making that happensupporting caregivers strengthening client relationships and helping our mission come to life every day.
If youre motivated by meaningful work and want to be part of a local organization that values integrity service compassion and excellence we invite you to apply.
Apply today and become part of the heart behind the care.
Caregiver | $18–$21/hr | BonusesMankato + 30-mile radius Tired of caregiving jobs that don’t respect your time? Most caregivers apply here because they’re t...
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