Client & Candidate Support Representative

Location: On-Site

Job Type: Full-Time

Compensation: Annual base salary performance bonus

Schedule: MondayFriday

Job Summary

HireFrontier is looking for a motivated people-focused Client & Candidate Support Representative to join our on-site team. As one of the first points of contact for job seekers employer clients and partners youll help deliver the responsive personalized experience HireFrontier is known for scheduling interviews answering questions and guiding people through our staffing services.

Responsibilities

Support: Assist job seekers clients and partners via phone email and in person

Candidate Assistance: Guide applicants through openings application status interviews and onboarding

Client Communication: Respond to staffing inquiries and coordinate recruitment activity

Data Management: Keep candidate profiles client records and job orders accurate in the ATS/database

Issue Resolution: Handle concerns promptly escalating when needed

Documentation: Maintain organized records of interactions and transactions

Feedback Collection: Gather candidate/client feedback to improve service

Administrative Support: Assist with scheduling document prep and related tasks

Qualifications

High school diploma or equivalent required; coursework in business communications or HR a plus

Prior customer service staffing or admin experience preferred but not required

Strong written and verbal communication

Skilled problem-solver

Team-oriented and adaptable

Detail-oriented multitasker

Comfortable with Microsoft Office CRM and ATS platforms

Genuine interest in helping people find work

Benefits

Paid Time Off

Work-from-home options

Health dental and vision insurance

Paid training and professional development

Career growth opportunities

MondayFriday schedule

Retirement plan

Employee recognition programs

Supportive team environment

Required Skills:

Microsoft OfficeInformation TechnologyAdministrationHuman ResourcesCustomer Service