Clerk, Adult Education Testing

Position Title:

Clerk Adult Education Testing

Job Description:

POSITION: Clerk Adult Education Testing
STATUS:Part-time Grant-funded
DEPARTMENT: Adult Education and Literacy
DIVISION: Academic Affairs
CLASSIFICATION: Support Staff
UNION: TOSSC-AFT Local 604
REPORTS TO: Program Manager Records and Reporting
PLACEMENT: Grade 103
HIRING RANGE: $18.78 - $19.91 hourly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity gender language age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

POSITION SUMMARY
Provides a variety of clerical proctoring intake placement and assessment services for current/prospective ESL ABE and ASE adult education students at various site locations to include Romeoville City Center and Morris Education Center. Requires a flexible schedule including days evenings and an occasional weekend day.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
exceptional customer service and user support to all visitors including students faculty staff and community members/external customers. Answer phone inquiries take messages make calls and provide information and assistance.
students in completing registration forms and determining appropriate testing.
registration procedure for each student (intake goals class assignment).
appropriate placement assessment tests to all students in paper/pencil or online testing modalities.
with students and assign to appropriate classes based on students scores on assessment test.
closely with Adult Education staff to ensure that students are tested with the proper test and placed in the proper class.
closely with Testing Services staff to conduct online assessment testing at JJC campus and offsite locations.
number of students in each class and keep accurate records of students testing information.
and score pre and post-testing for Adult Education students both paper/pencil as well as online testing.
10. Contact students by phone and email regarding class start dates and registration dates.
orientations for new adult education students.
collaboratively with others (e.g. colleagues stakeholders vendors) to accomplish functions and responsibilities.
other duties as assigned.

MINIMUM QUALIFICATIONS
School diploma or equivalent.
(2) years of general office experience
computer and Internet skills.
knowledge of modern office practices machinery and procedures.
to detail strong organizational skills initiative and multitasking ability.
to handle sensitive information with professionalism discretion and impartiality.
Customer Service skills; strong verbal and written communication skills and ability and willingness to work cooperatively with a diverse population.
to travel between college campuses/centers and a valid drivers license.
to establish and maintain cooperative and effective working relationships with other members of the college and community displaying cultural competence as well as emotional intelligence.
commitment to the colleges core values of respect and inclusion sustainability integrity collaboration humor and well-being innovation and quality.

PREFERRED QUALIFICATIONS
of Colleague and Daisi Reporting Systems.
degree from a regionally accredited institution.
with TABE and CASAS placement tests.
(2) years of experience in detail-oriented customer service environment.
and Spanish verbal and written communication proficiency.
multicultural competence.

PHYSICAL DEMANDS
office physical demands.
to travel to sites throughout the district.
to work a flexible schedule including days evenings and an occasional weekend day.
to remain calm and organized when testing and tutoring traffic increases.

WORKING CONDITIONS
are performed indoors in the usual office environment.

BENEFITS

• Click here for Technical Office Support Staff Council (TOSSC)-AFT Local 604

Full Time/Part Time:

Part time

Union (If Applicable):

TOSSC

Scheduled Hours:

28