ClericalAdmin Patient Service Representative

Patient Services CoordinatorPride Health is hiring a Patient Services Coordinator for one of its clients in Massachusetts. This is a 3-month contract with the possibility of an extension with competitive pay and benefits. Location Marlborough MA 01752 Length of assignment 3 months (Possibility of an extension)Pay range - $20 - $23 per hour. Shift / Schedule - This position requires flexibility to work an 8-hour shift scheduled between 6:00 AM and 8:00 PM based on department may vary Monday through Sunday including rotating for 12 Saturdays per month (typically 7:00 AM 3:00 PM) is coverage is required (potentially every other holiday).During the first 34 weeks candidates must be available to train on varying training will take place onsite in Worcester for the first two weeks (8:00 AM 4:30 PM).Job Summary The Patient Access Coordinator is responsible for scheduling patient appointments managing registration and insurance verification obtaining prior authorizations collecting patient payments and supporting efficient patient flow across multiple providers and campuses. This role requires strong EPIC EMR experience excellent customer service and the ability to multitask in a fast-paced healthcare lab radiology and ancillary service appointmentsVerify patient demographics insurance referrals and authorizationsCollect copays deductibles and other patient balancesMaintain accurate patient registration and scheduling recordsCoordinate services across providers and departmentsReview and manage Patient Access and Revenue Cycle work queuesProvide patient instructions and appointment informationPerform clerical and administrative support dutiesRequirementsAssociates degree required; Bachelors degree preferred23 years of healthcare scheduling registration or patient access experienceRequired experience with the EPIC EMR systemKnowledge of insurance verification prior authorizations and patient collectionsStrong communication organization and multitasking skillsFlexibility to work rotating shifts weekends and holidays as neededPride-Health offers eligible employees comprehensive healthcare coverage (medical dental and vision plans) supplemental coverage (accident insurance critical illness insurance and hospital indemnity) 401(k)-retirement savings life & disability insurance an employee assistance program legal support auto home insurance pet insurance and employee discounts with preferred Employment OpportunityPride-Health is an equal opportunity employer. We do not discriminate on the basis of the race religious creed color national origin ancestry physical disability mental disability reproductive health decision making medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other characteristic protected by applicable federal state or local Chance EmploymentPride-Health is a Fair Chance employer. We consider all qualified applicants including those with criminal histories in a manner consistent with applicable state and local Fair Chance laws and ordinances including the California Fair Chance Act and all applicable local Fair Chance are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process or to perform the essential functions of this role please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance we will provide written notice of lactation accommodation rights and this notice will automatically be given upon hiring any inquiry of parental leave or lactation Privacy DisclosureWe collect personal information from applicants during the recruiting pre-offer and offer the recruiting pre-offer process and offer process we may collect the following categories of personal information: such as name address and email and Employment-Related Information such as resume work history education and Voluntarily Provided by You in connection with the recruiting and pre-offer Personal Information where legally permitted and necessary such as Social Security number and date of information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal regulatory and contractual information is collected and used only as necessary and we are committed to data minimization privacy and providing equal employment opportunities. We are an international organization and personal information may be accessed or processed by authorized personnel or service providers located outside the United States subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative technical and physical safeguards designed to protect personal information from unauthorized access use or information about our privacy practices please review our Privacy Policy at: you do not consent to the collection of such personal information please advise us immediately in writing at