Cleaning & Support Agent

ABOUT US

Indie Campers is Europes leading road trip provider offering customers the freedom to explore in well-maintained and fully equipped campervans and Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe clean functional and ready for adventure.

THE ROLE

The Cleaning & Support Agent is responsible for the full preparation inspection and operational readiness of the fleet.

This is a hands-on high-energy detail-oriented role focused on:

• Cleaning & detailing
• Fleet preparation & equipment setup
• Minor repairs & troubleshooting
• Stock & consumables control
• Depot organization & logistics support

The role sits at the heart of the operation ensuring vehicles meet Indie Campers quality standards and are ready for customer check-in.

Given the central role of Back Office in fleet readiness and depot performance the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity.

WHAT WILL YOU WORK ON

• Fleet Preparation & Cleaning: Clean and prepare vehicles ensuring they meet Indie Campers standards. Perform post-return inspections and maintain readiness for customer pick-ups.
• Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
• Logistics & Depot Organization: Move campervans between areas maintain a well-organised depot and ensure efficient operation.
• Operational Support: Assist with fleet checks minor repairs and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
• On-Demand Support: Help with troubleshooting cleaning and fixing operational issues to ensure smooth deliveries.

WHO ARE WE LOOKING FOR

• Must have: Experience in cleaning logistics warehouse automotive hospitality or operations preferred.
• Must have: Strong work ethic attention to detail and hands-on mindset.
• Must have: Ability to lift move and clean vehicles and equipment.
• Must have: Comfortable working in fast-paced physically active environments.
• Must have: Good communication skills and willingness to collaborate with Front & Back Office and Servicing.
• Must have: A driving license is required.
• Must have: English

PHYSICAL AND OPERATIONAL REQUIREMENTS

• Must have: Able to perform active physical tasks throughout the shift: standing walking bending lifting and repetitive motions.
• Must have: Comfortable working on their feet for most of the day moving between cleaning bays parking areas and depot work zones.
• Must have: Able to lift or carry equipment cleaning materials or accessories (up to 1520 kg).
• Must have: Comfortable working indoors and outdoors in varying weather conditions.
• Must have: Able to clean stage and inspect vehicles including tasks requiring bending kneeling or overhead reach.
• Must have: Flexible to work weekends holidays and peak-season periods adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

• Competitive compensation and travel benefits.
• Clear progression to RoadTrip Agent or other operational roles.
• Training in cleaning standards detail verification minor repairs and operational excellence.
• A multicultural dynamic workplace with a strong team spirit.
• A base pay of $23.00 per hour

Are you Ready to Go Indie