Cleaning & Support Agent
Bozeman, MT - USA
Job Summary
ABOUT US
Indie Campers is Europes leading road trip provider offering customers the freedom to explore in well-maintained and fully equipped campervans and Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe clean functional and ready for adventure.
THE ROLE
The Cleaning & Support Agent is responsible for the full preparation inspection and operational readiness of the fleet.
This is a hands-on high-energy detail-oriented role focused on:
- Cleaning & detailing
- Fleet preparation & equipment setup
- Minor repairs & troubleshooting
- Stock & consumables control
- Depot organization & logistics support
The role sits at the heart of the operation ensuring vehicles meet Indie Campers quality standards and are ready for customer check-in.
Given the central role of Back Office in fleet readiness and depot performance the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity.
WHAT WILL YOU WORK ON
- Fleet Preparation & Cleaning: Clean and prepare vehicles ensuring they meet Indie Campers standards. Perform post-return inspections and maintain readiness for customer pick-ups.
- Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
- Logistics & Depot Organization: Move campervans between areas maintain a well-organised depot and ensure efficient operation.
- Operational Support: Assist with fleet checks minor repairs and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
- On-Demand Support: Help with troubleshooting cleaning and fixing operational issues to ensure smooth deliveries.
WHO ARE WE LOOKING FOR
- Must have: Experience in cleaning logistics warehouse automotive hospitality or operations preferred.
- Must have: Strong work ethic attention to detail and hands-on mindset.
- Must have: Ability to lift move and clean vehicles and equipment.
- Must have: Comfortable working in fast-paced physically active environments.
- Must have: Good communication skills and willingness to collaborate with Front & Back Office and Servicing.
- Must have: A driving license is required.
- Must have: English
PHYSICAL AND OPERATIONAL REQUIREMENTS
- Must have: Able to perform active physical tasks throughout the shift: standing walking bending lifting and repetitive motions.
- Must have: Comfortable working on their feet for most of the day moving between cleaning bays parking areas and depot work zones.
- Must have: Able to lift or carry equipment cleaning materials or accessories (up to 1520 kg).
- Must have: Comfortable working indoors and outdoors in varying weather conditions.
- Must have: Able to clean stage and inspect vehicles including tasks requiring bending kneeling or overhead reach.
- Must have: Flexible to work weekends holidays and peak-season periods adapting to volume changes and operational urgencies.
THE INDIE COMMITMENT!
- Competitive compensation and travel benefits.
- Clear progression to RoadTrip Agent or other operational roles.
- Training in cleaning standards detail verification minor repairs and operational excellence.
- A multicultural dynamic workplace with a strong team spirit.
- A base pay of $23.00 per hour
Are you Ready to Go Indie
Required Experience:
Unclear Seniority
About Company
ABOUT USIndie Campers the go-to campervan Marketplace is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.Wi ... View more