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Claims Payment Specialist

Smart AutoCare

Job Location:

Richardson, TX - USA

Monthly Salary: Not provided by the employer

Posted: 13 August 2026 (5 hours ago)

Application Deadline: 10 November 2026

Vacancies: 1 Vacancy

Department:

Accounting

Job Summary

As a Claims Payments Specialist you will serve as a vital link between our claim operations and accounting divisions. This is not just a data-entry role; you will actively manage the payment lifecycle resolve transactional discrepancies and ensure our dealerships repair facilities and vendors experience world-class financial service. This position requires a detail-oriented problem solver who thrives in a fast paced environment and enjoys the intersection of customer service and accounting. This is a full time hourly in-office position based in Richardson TX.

Minimum Qualifications:

High School Diploma or GED required OR Associates degree in business administration or a related field
0-2 years of experience in payment processing billing operations or a high-volume transactional accounting support role

Primary Job Functions:

Process financial workflows generated by the claims department executing secure timely payments to repair facilities utilizing credit card merchant processors
Gather code and organize incoming invoices for the Accounts Payable pipeline ensuring alignment with general ledger requirements
Professionally field and resolve inquiries via phone and email from customers dealerships repair facilities and vendors regarding payments
Proactively investigate troubleshoot and resolve payment processing issues failed card authorizations and invoice mismatches

Skills & Competencies Required:

Strong customer service orientation with the ability to manage inbound volume with a calm helpful and professional demeanor.
Exceptional organizational skills with the ability to pivot seamlessly between administrative tasks deep analytical tracking and phone communication.
Natural aptitude for problem-solving; someone who looks beyond the surface of a payment discrepancy to find the root cause and correct it.

Required Experience:

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