Childrens Program Manager

The Childrens Program Manageris a passionate leader who shapes unforgettable mountain experiences for children families and our teams at Snowbasin role owns the overall guest and employee experience across all Childrens Programming elevating quality and consistency while inspiring a high-performing safety-first culture. Success is achieved through close partnership across the resort thoughtful hiring and team development and the creation and delivery of innovative programs and services.

Essential Duties and Responsibilities

• Champion the Childrens School experience at Snowbasin setting the on-mountain standard for lesson quality coaching and care for children and families while evolving programs to align with resort and company goals and drive sustainable financial success

• Model a safety-first approach in everything we do on and off the snow by staying current on guest and employee health and safety regulations including universal precautions allergies child abuse guidelines background checks emergency response plans and lightning procedures.

• Recruithireand train staff; coordinate with team members tofacilitatedepartment activities and responsibilities.

• Provide daily oversight and supervision of team members; ensure correct staffing across the department.

• Support and coach team members to achieve desired outcomes.

• Manage department uniform inventory including ordering and the uniform check out/check in process.

• Manage andmaintaindepartment lockerinventoryand departmentlogisticsequipment such as fencing flags radios office suppliesetc.

• Establish strong working relationships/partnerships across all resort operations.

• Enact general emergency procedures; coordinate and respond to emergencies as needed.

• Coordinate all aspects of multi week programs including staffing awards activities and participantcommunication

• Order all necessary food supplies for daily operations including lunch and snacks.

• Assistwith the development and implementation of new or expanded childrens programs.

• Adhere to the department budget

• Collaborate with other members of the Ski and Ride School management team on daily operations.

• Represent Snowbasin in the communitystrengtheninglocal relationships andpartnershipsandsupportingresort priorities as needed.

Qualifications

• Ability to coach andproblem solvein an effective manner while building andmaintainingpositive relationships.

• Exceptional interpersonal skills with the ability to remain calm in stressful situations.

• Strong organizational analytical problem-solvingand conflict resolution skills.

• Aptitude for giving and receiving feedback in a positive manner.

• Ability to pivot and embrace changes to operations when necessary.

• High levelof energy and enthusiasm for providing exceptional guest service.

• Excellent communicationorganizationand planning skills.

Work Schedule and Environment

• Must be physically capable of working in a mountainous winter environment in varying weather conditions.

• Weekend and holiday availabilityrequiredas well as flexibility with work schedule; available on-callas necessary.

• Frequently lift and move items weighing up to 50lbsand perform tasks including but not limited to shoveling snowcarrying/moving fencing setting upoutdoor lesson equipment setting uplunch room moving tables.

Education and Experience

• Demonstrated management/supervisory experiencerequired.

• PSIA / AASI Level IIminimum

• Bachelors Degree in Recreation Management ChildDevelopmentor4years ofequivalentwork experience.

• Experience working in the Ski and/or Tourism industry preferred

Required Experience:

Manager