Child Support Contracts Manager
Springfield, VT - USA
Job Summary
Job Requisition ID:56427
BPIS: 10835
Opening Date: 06/03/2026
Closing Date: 06/17/2026
Agency:Department of Healthcare and Family Services
Class Title:SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option:General Administration/Business Marketing/Labor/Personnel
Bilingual Option:None
Salary: Anticipated Starting Salary $9174 - $12500
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:None
Merit Comp Code:Excluded - Federally Funded
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services Child Support Services (CSS) is seeking to hire a highly qualified and motivated professional to join our Contract Management team in the role of Contracts Manager. This position plans directs and evaluates the Contracts program for the Division of Child Support Services formulates implements and coordinates program policies and procedures directs the research development and documentation of computer management reports to comply with new and revised federal/state legislation and to respond to litigation issues monitors and enforces compliance with federal and state Child Support Enforcement laws rules and regulations serves as full line supervisor plans directs and evaluates on-going management research studies and directs case reviews.
The ideal candidate will have excellent mathematical communication organizational and analytical skills to be successful in performing the operations of the Contract Management team.
HFS values employees with different backgrounds life experiences and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health Life Vision and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity and this position appeals to you please apply today!
At the Illinois Department of Healthcare and Family Services (HFS) we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical mental and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity equity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual is an equal opportunity employer.
- Subject to management approval serves as the Child Support Contracts Manager in coordinating planning andmonitoring the Contracts program for the Division of Child Support Services (CSS)
- Serves as full line supervisor
- Monitors and enforces compliance with federal and state Child Support laws rules regulations and programrequirements of contracts and agreements
- Plans directs and evaluates on-going management research studies relating to production operational impactand the establishment of performance standards
- Directs the research development and documentation of computer management reports to comply with new andrevised federal/state legislation and to respond to litigation issues
- Directs case reviews
- Serves as a key member of the policy development team for the program
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumeratedabove
- Requires knowledge skill and mental development equivalent to the completion of four (4) years of college preferably withcourses in business or public administration
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public orbusiness organization
- Three (3) years of professional supervisory experience assigning work providing guidance to subordinates training staffand approving time
- Three (3) years of professional experience interpreting and applying state and federal law as it relates to child support
- Three (3) years of experience developing implementing and evaluating policies and procedures for management of a child support program
- Two (2) years professional experience working in the child support field
- Two (2) years of professional experience planning and directing the financial operations of a public or private organization
- Two (2) years of experience developing and maintaining working relationships with other state local and public agencies and the legal community
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal taxinformation
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- Requires ability to travel in the performance of duties with overnight stays as appropriate
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours:Monday - Friday 8:30 am - 5:00 pm
Headquarter Location:2200 Churchill Rd Springfield Illinois 62702
Work County: Sangamon
Email:
Posting Group: Leadership & Management
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Manager
About Company
You won't find Steve Martin at the Illinois Department of Transportation (IDOT), but the agency is all about planes, trains, and automobiles. The IDOT plans, constructs, and maintains Illinois' transportation network, including its highways and bridges, airports, public transit, rail ... View more