Child Support Caseworker

Child Support Caseworker

FT / PT Status Full Time
Salary $20.28 - $32.20
Remote Work / In-Office In Office / On Site
Recruiter Josh Stover 801.538.4251

Application Deadline 8/12/2026

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Areyou looking for an opportunity to grow and expand your skills in an interestingand rewarding line of work If so this career may be the one for you!

Experience a positive work-life balance with a Monday through Friday (8 a.m. -5 p.m.) work schedule and excellent benefits!

Contribute to our communities by helping the Utah Office of Recovery Services(ORS) in their mission to promote responsibility by providing child supportservices and support for children in care to help ensure parents arefinancially responsible for their children. ORS also helps ensure public fundsare used appropriately through the efforts of our Bureau of MedicalCollections.

StartingPay: $20.31 per hour

The hourly rate of pay goes up to $22.60 per hour upon successful completionof a one-year probation period!

Key Responsibilities
Weare looking for hard working ambitious people to work as a Child SupportCaseworker (Compliance Agent I) to:

• Receive extensive training to learn the interesting process of legally establishing paternity and child support orders and/or enforcing orders by collecting child support and enforcing other provisions within the order.
• Verify and/or correct balances owed determine appropriate legal action including garnishment or liens.
• Prepare documentation in support of cases presented in court hearings.
• Conduct research to gather evidence analyze facts and apply knowledge of the Office of Recovery Services rules regulations and policies.

Qualifications

• Proficiency in a technology-driven environment with intermediate to advanced computer skills.
• Exceptional ability to multi-task and quickly make decisions.
• Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity tact and professionalism without prejudice or bias.
• Ability to effectively contact individuals or organizations to secure delinquent payments and/or arrange payment plans for money owed.
• Effectively interpret clarify explain and applyagencypolicy and procedures business practices federal or state laws and regulations.

About the Role

Location 150 E. Center Street Provo UT 84603
Background Check Required Youmust successfully pass a criminal history check.
Drug Test Required No
Schedule Code B -Competitive Career Service -Employment in this position requires a probationaryperiod

Why You Should Join Our Team
In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.

The Agency
The primary mission of Utah Office of Recovery Services is to promote responsibility. We help ensure that parents are financially responsible for their children by providing child support services and support for children in care. We also help ensure public funds are used appropriately through our Medicaid Recovery efforts. For more informationclick here!

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

The applicant chosen to fill this position may have accessand exposure to Federal Tax Information (FTI) Health Insurance Portability andAccountability Act (HIPAA) information Criminal Justice Information (CJI) andother confidential information as defined by 45 CFR 303.21(a). Unauthorizedaccess use or disclosure is subject to federal and state penalties fines anddisciplinary actions.

Required Experience:

IC