Chief Operating Officer
Houston, TX - USA
Job Summary
We are seeking an experienced transformational Chief Operating Officer to build and lead the operational foundation of our rapidly growing Medicaid Home Health PDN PAS and Hospice organization. This is not a traditional COO role we need an executive who can build the systems leadership structure and performance culture required to scale the company from approximately $15 million to more than $150 million in annual revenue over the next 3 to 5 years.
The COO will own all operational functions i.e. clinical operations staffing scheduling intake admissions quality compliance workforce productivity and customer experience working closely with the CEO CFO and Chief Growth Officer to deliver exceptional patient care while building a scalable platform for future expansion and acquisitions.
Lead day-to-day operations across PDN PAS and Hospice; translate strategic vision into operational execution
Build and develop a high-performing leadership team
Design and continuously improve scalable systems for intake/admissions clinical operations scheduling care coordination QAPI compliance and KPI reporting
Develop standardized operating procedures supporting consistency acquisitions and multi-location growth
Improve patient caregiver and referral partner experience; increase scheduling efficiency and caregiver utilization
Recruit develop and mentor operational leaders; partner with HR on recruiting onboarding retention and engagement
Build operational dashboards tracking productivity quality staffing satisfaction retention and admissions
Bachelors degree in Healthcare Administration Nursing Business or related field (Masters preferred)
10 years of progressive healthcare leadership experience including executive operational leadership
Demonstrated success building scalable operational systems and leading organizational transformation
Strong leadership communication and change management skills
Experience in Home Health Hospice PDN or PAS
Knowledge of Medicaid operations and regulatory compliance
Experience leading multi-site healthcare organizations
Experience supporting acquisitions expansion or rapid organizational growth
Competitive executive salary performance-based bonus
Medical insurance
Paid time off / holidays
Equity or long-term incentive plan
Required Skills:
10 years of progressive healthcare leadership experience including executive operational leadership Demonstrated success building scalable operational systems and leading organizational transformation Strong leadership communication and change management skills
Required Education:
Bachelors degree in Healthcare Administration Nursing Business or related field (Masters preferred)