Chief Operating Officer

Care Synergy has an opening for a Chief Operating Officer.

Location: 8289 E. Lowry Blvd. Denver CO 80230

Status: Full-Time

Schedule: 8-5 M-F

Annual Pay Range: $290000 - $370000

Supplemental Pay: Bonus

CULTURE BENEFITS AND PERKS:

• We value engagement community and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two free confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1000 Family $2000
• Healthcare Benefits are effective on the 1st of the month following 30 days of employment
• Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

The Care Synergy Chief Operating Officer (COO) will serve as a key member of the executive leadership team responsible fordirecting organizing and evaluating all service delivery activities across the organizations diversified post-acute and non-acuteservice delivery lines.

Reporting directly to the CEO the COO will oversee the enterprises daily operations drive strategic growth ensure high-qualitypatient care and maintain regulatory compliance across multiple lines of business (e.g. hospice palliative care PACE CAPABLEProvider Services). The COO will advance a values-driven culture that supports exceptional care responsible growth financialsustainability collaboration innovation and long-term enterprise success.

KEY REPORTING RELATIONSHIPS:

• Reports to the Care Synergy President & CEO

• Directly leads and manages the;

  o Affiliate Presidents

• o Director Marketing Communications

  o CAPABLE National Center Leader

• Works in collaboration with the Care Synergy CEO Affiliate Presidents Care Synergy and Affiliate leadership

  teams and others who are responsible for Care Synergy and the Affiliate organizations mission

ESSENTIAL DUTIES:

Operational Leadership & Patient Care

• Multi-Site Oversight: Provide direct leadership for Affiliate Presidents and Service Line Leaders to ensure high-quality care across all Colorado locations and programs.
• Strategic Execution: Translate the strategic goals into actionable measurable operational plans that are executed withsuccess.
• Operational Efficiency: Implement effective and efficient processes to improve service delivery workflow reduce laborcosts and maximize resource utilization across all lines of business.
• Performance Metrics: Establish monitor and report on key performance indicators (KPIs) for all lines of business to drive continuous improvement.
  

Financial Stewardship

• P&L Management: Maintain full P&L accountability for the enterprise business lines developing and managing annualbudgets to ensure financial sustainability and growth.
• Revenue Cycle Management: Partner with the CFO to oversee revenue cycle functions ensuring accuratedocumentation billing and timely collections.
• Cost Management: Identify cost-saving opportunities through improved productivity more efficient processesimproved supply chain management more effective staffing models resource utilization and vendor negotiations.
• Sustainability: Ensure operational efficiency and effective resource utilization across the enterprise and all lines ofbusiness to generate an annual operating margin.

Quality Compliance and Risk Management

• Regulatory Compliance: Ensure all lines business operate in strict compliance with federal (CMS) state and localregulations as well as accreditation standards.
• Quality Improvement: Collaborate with Clinical Leadership to maintain high-quality patient care leading initiatives thatimprove patient care and safety H-CAHP scores and advance publicly reported quality scores and STAR ratings.
• Risk Mitigation: Serve as a key partner in risk management proactively addressing potential clinical operational andreputational risks across all lines of business.

Workforce and Culture Leadership

• Talent Management: Drive strategies for recruiting retaining and developing top-tier clinical patient care andadministrative talent.
• Culture Building: Foster a positive mission-driven values-based culture of accountability collaboration innovationservice and inclusion.
• Leadership Development: Develop coach mentor and evaluate leaders across the enterprise. Build lead and develop ahigh-performing leadership team across all lines of businesses.

Business Growth and Development

• Business Line Growth: Identify develop and implement Business Develop plans for all service lines achieving identifiedgoals and growth.
• Strategic Partnerships: Build and maintain relationships with key stakeholders including hospital systems health caresystems payers and community partners.

Core Competencies:

• Financial Acumen - Strong understanding of P&L for all lines of business budget forecasting and complexreimbursement models.
• Exceptional Leadership - Ability to motivate large teams and drive organizational changes.
• Communication - Excellent interpersonal verbal and written skills; ability to communicate effectively with stafffamilies referral sources and stakeholders.

Position Qualifications:

• Bachelors degree in nursing Social Work Business Administration Healthcare Administration or related field required.Masters degree in a relative field is strongly preferred.

Experience:

• Minimum Experience:
  • Minimum 1015 years of progressive leadership experience in healthcare operations with at least 5 years in a seniorexecutive multi-site role.
• Industry Knowledge:
  • Deep demonstrated experience within the post-acute sector (PACE Palliative Care and/or Hospice).
• Turnaround Experience:
  • Proven track record of improving underperforming assets or business units.
• Technical Proficiency:
  • Strong knowledge of Electronic Health Record (EHR) systems and data analytics tools to drive quality patient care anddecision-making.

Care Synergy is a network of mission driven nonprofit healthcare organizations dedicated to caring for very ill frail and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort dignity and quality of life.

The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorados Front Range that share resources expertise and infrastructure to deliver high quality compassionate care. Collectively the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice home health palliative care CAPABLE wellness and PACE programs.

Across the Care Synergy network the organizations provide significant community impact including more than 7000 hospice patients served annually more than 2000 palliative care patients more than 355000 hospice days of care each year and more than $1.6 million in charitable care provided annually.

Care Synergy affiliated programs include The Denver Hospice Pathways Hospice Pikes Peak Hospice and Palliative Care Colorado Visiting Nurse Association CAPABLE and Superior Medical Equipment along with PACE programs including Colorado PACE and Pathways PACE.

Required Experience:

Chief