Chief of Staff
Job Summary
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information please visit today!
This position leads division-wide initiatives focused on improving team performance strengthening leadership capacity and aligning operations with the Divisions core pillars of Quality Leadership Culture and Chief of Staff will assess organizational challenges develop structured improvement plans and partner with leadership and the Continuous Quality Improvement (CQI) team and or Quality and Performance Improvement (QAPI) to implement and monitor sustainable change.
A central function of this role is to support the organizational health of the workforce. The Chief of Staff will serve as an objective resource for employees and leadership helping to surface concerns navigate complex interpersonal dynamics and foster a culture of trust accountability and engagement across the division.
- Masters degree in public administration (MPA) healthcare administration (MHA) business administration (MBA) or related field.
- Experience working within state government healthcare systems or human services organizations.
- Experience in long-term care or services for aging and adults with disabilities.
- Strong knowledge of labor relations and unionized work environments.
- Experience working with Continuous Quality Improvement (CQI) processes data dashboards or performance metrics.
- Demonstrated experience in strategic planning and implementation.
- Employee Engagement Mediation & Workplace Support
- Leadership Development & Supervisor Support
- Strategic Organizational Assessment & Planning
- Implementation & Performance Management
- Workforce Strategy & Employee Relations
- Organizational Culture Employee Engagement & Team Effectiveness
- Executive Support & Cross-Functional Coordination
Please attach a RESUME with your online application or use the resume tab in DEL to provide a detailed description of how your education training and/or experience meets each job requirement including employer experience/responsibilities and dates (month/year) of employment/training.
- Bachelors degree in psychology sociology human services or a closely related field.
- Five (5) years of progressively responsible experience in organizational leadership workforce development employee relations coaching and counseling change management or a related area.
- Experience supervising staff or leading cross-functional teams.
- Experience in conflict resolution mediation coaching or employee engagement initiatives.
- Demonstrated ability to work with individuals and teams in complex or high-stress environments.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Pre-employment Drug Testing: Upon a conditional offer you must undergo pre-employment drug testing as part of the hiring process.
Upon a conditional offer the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.
At the State of Delaware we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:
Health and Well Being
*Health Benefits Dental Insurance Vision Insurance
Just In Case
*Disability Insurance Group Universal Life Insurance
Your Future
*Retirement Benefits Deferred Compensation
Professional Growth
*Training and Development Programs
Work Life Balance
*Paid Leave Paid Holidays Paid Parental Leave Alternative Work Schedules
More Benefits
*Flexible Spending Pre-Tax Commuter Benefits Accident and Critical Illness Insurance
The application and RESUME are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the RESUME to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling or by visiting.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email .
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Senior IC
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.