Chief of Staff, Cloud & Infrastructure

At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

HONESTY RELIABILITY COLLABORATION CURIOSITY PASSION

About the Role and What Youll Be Doing:

As the Chief of Staff for the Global Cloud and Infrastructure organization you will serve as a strategic partner and trusted confidant to the SVP Cloud & Infrastructure. This is a high-impact high-visibility role at the intersection of strategy operations people and culture and it comes at a pivotal moment as Ensonos Infrastructure organization undergoes significant growth and transformation.

You will be the connective tissue of a globally distributed highly capable team bringing cohesion accountability and momentum to an organization that is evolving rapidly. You will elevate leadership capabilities drive associate engagement and build the communication and operational rhythms that allow the team to execute with consistency and clarity.

This role requires deep emotional intelligence a genuine passion for developing people and the organizational change management expertise to guide a complex team through transformation. You will invest in building a strong internal network across Ensono so that you can get things done align priorities and remove friction across organizational boundaries. As a key member of the broader Ensono Chief of Staff community you will collaborate closely with peer Chiefs of Staff within Global Operations to drive enterprise-wide alignment and shared program excellence.

Key Responsibilities

• Serve as a strategic partner and confidant to the SVPCloud &Infrastructure providing candid counsel closing execution gaps and ensuring organizational priorities are clearly owned and actioned.

• Lead organizational change management efforts as theCloudandInfrastructure organization undergoes significant transformation including supporting structural changes culture evolution and associate readiness.

• Design and execute a communications strategy that delivers consistent transparent and frequent messaging to a geographically dispersedCloud andInfrastructureorganization.

• Establish andmaintainthe rhythm of business for the organization including meeting cadences staff meeting managementefficiency and cost savings metrics reviews and goal accountability frameworks.

• Coach and develop next-level leaders across theCloud andInfrastructure team building leadership capabilities emotional intelligence and cross-functional effectiveness throughout the organization.

• Drive associate engagement strategies identifyinggaps designing programs and creating an environment where associates feel connected valued and motivated.

• Partner with the Managing Director EnsonoIndiaand global regional leaders to ensure cross-geographic alignment inclusion and consistent program execution.

• Collaborate withHR Business Partners (Culture and People Experience or CPE at Ensono)to develop and execute talent strategies including leadership development career pathing and associate engagement initiatives.

• Partner with FP&A and business leaders to support headcount management budgeting planning and forecasting processes.

• Build andmaintaina robust internal network across Ensono to enable effective cross-functional execution and accelerate the delivery of priority initiatives.

• Plan and execute leadership offsites team events and culture-building programs that foster connection alignment and shared purpose.

• Identify structure and drive multiple programs and initiatives in support ofthe CloudandInfrastructure strategy and operational excellence.

• Develop and manage meeting strategies agendas executive presentations and actionitemfollow-up to ensure accountability at all levels.
• Provide ongoing stakeholder updates proactivelyidentifyprogram and organizational risks and recommendtimelysolutions.

Please note this role is hybrid and will need to report onsite at our headquarters in Downers Grove IL when the rest of the Infrastructure leadership team is onsite on a weekly basis.

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.

Required Qualifications:

• 58 years of management experience ideally within an IT infrastructure managed services or managed hosting environment.

• Demonstrated high emotional intelligence with the ability to coach leaders at all levels navigate ambiguity and build trust across diverse and geographically distributed teams.

• Proven experience leading organizational change management initiatives and driving cultural transformation within a complex matrixed organization.

• Highly motivated self-starter with strong interpersonal collaboration and leadership skills.

• Excellent communication and presentation skills with the ability to deliver clear organized and impactful messaging to diverse audiences across all levels.

• Proven ability to build andleveragea strong cross-functional internal network to drive results and execute priorities.

• Strong project management skills; able to structure manage and coordinate multiple programs and workstreams simultaneously.

• Experienceinheadcount management budgeting and financial planning processes.

• Sound judgment decision-making ability and the confidence to provide direct candid feedback to senior leaders.

• Ability to thrive in a fast-paced high-change environment with shifting priorities.

Preferred Qualifications:

• Background in managed hosting infrastructure services or IT operations.

• Experience working across global teams including with India-based delivery organizations.

• Prior experience in a CPE (Culture People & Experience) or talent-focused role.

Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration by learning or volunteering or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental vision short and long-term disability life and AD&D coverage and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

As of the date of this posting a good faith estimate of the current pay scale for this role is $150000 to $200000annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business addition to base salary other compensation programs depending on eligibility include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process please let your recruiter know or email