Chief of Care Management

A healthcare organization is seeking an experienced Chief of Care Management to provide executive leadership and strategic direction for its care management workforce. This senior leadership role will focus on strengthening care management operations developing teams improving outcomes and ensuring alignment between leadership and frontline operations.

The Chief of Care Management will provide high level oversight to the VPs of Care Management and the broader care management workforce. This individual will use data and analytics to evaluate performance identify trends improve processes and establish measurable accountability across regions.

The ideal candidate is a strong and inspiring leader with extensive human services and IDD experience a solid understanding of OPWDD systems and the ability to drive initiatives from identification through implementation. This role requires someone who can maintain a strategic perspective while remaining closely connected to day to day care management operations.

Key Responsibilities:

Provide executive leadership and strategic direction for the care management workforce

Oversee and support VPs of Care Management and care management teams

Develop and implement strategies to strengthen the workforce and promote person centered care

Establish clear expectations accountability and performance standards across teams

Use data and analytics to monitor outcomes identify trends and guide operational decisions

Identify opportunities to improve and standardize care management processes

Lead problem solving and improvement initiatives from identification through resolution

Ensure alignment between care management teams and broader organizational objectives

Coordinate with other departments to drive organization wide improvements

Serve as a strategic liaison with OPWDD and other relevant agencies for escalated matters

Participate in executive oversight strategic initiative and other high level meetings

Ensure timely responses and resolution of inquiries and operational issues

Lead special projects and provide operational support and coverage when needed

Ensure compliance with OPWDD regulations and organizational policies

Foster a positive supportive and accountable work environment that encourages professional growth

Qualifications:

10 years of related human services experience required

5 years of IDD experience required

3 years of management experience required

Strong understanding of OPWDD systems compliance quality and outcome driven care

Proven ability to lead and influence teams at multiple levels of an organization

Strong analytical skills with experience using data to measure outcomes and improve performance

Excellent communication and organizational skills

Results driven with a strong focus on accountability and continuous improvement

Strong technology skills and ability to effectively utilize relevant systems and tools

Ability to manage sensitive and confidential information professionally

Masters degree in Health Administration Human Services Social Work Nursing or a related field preferred

Location: Spring Valley NY

Type: Full time

Salary: $150000 to $200000/year

To apply send your resume to

with the subject line:

Chief of Care Management Job ID #3661512

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