Chief Compliance Officer

Finalsite is the most valued partner for K12 schools to build trust strengthen community and grow enrollment. Ranked among the best EdTech Companies in America Finalsite supports more than 7000 schools and districts worldwide with an integrated platform for websites communications mobile apps enrollment and marketing services.

Headquartered in Glastonbury Connecticut Finalsite is a global company with employees working remotely across nearly every U.S. state as well as throughout Europe South America and Asia.

We believe people do their best work when they feel supported connected and empowered to grow. Thats why we invest in our employees through competitive benefits professional development opportunities and a collaborative culture built on partnership and purpose. Whether youre looking to expand your skills take on new challenges or make a meaningful impact in education Finalsite offers the opportunity to grow your career while helping schools thrive.

At Finalsite every interaction matters with our clients with each other and with the schools and families we serve. Join us and help shape stronger school communities around the world

The Chief Compliance Officer (CCO) is the senior executive responsible for building leading and overseeing Finalsites global compliance ethics regulatory and enterprise risk programs. Reporting to the Chief Executive Officer with a dotted line to the Chief Legal Officer the CCO will serve as the companys primary compliance authority and a strategic advisor to the executive team and Board of Directors. A critical requirement for this role is deep hands-on Payment Facilitator (PayFac) experience including having built and operationalized a PayFac compliance program from the ground up. The successful candidate will bring extensive experience across payments merchant acquiring sponsor/acquiring bank relationships card network requirements AML/KYC/KYB transaction monitoring fraud and financial crime controls and regulatory governance. This leader must be able to design a scalable compliance infrastructure that supports Finalsites continued growth while maintaining strong regulatory financial operational and reputational risk controls.

100% Remote - Anywhere within the US

Owns and leads Finalsites enterprise-wide compliance and ethics strategy establishing the governance structure risk framework policies controls monitoring and reporting required for a scaled regulated organization.

Establishes and maintains policies procedures governance frameworks and internal controls to ensure regulatory and operational compliance.

Builds implements and continuously evolves the companys Payment Facilitator (PayFac) compliance program from the ground up including merchant onboarding and underwriting KYC/KYB AML sanctions screening transaction monitoring fraud controls ongoing merchant monitoring and escalation protocols.

Ensures compliance with applicable payment and financial regulatory requirements including PCI-DSS NACHA BSA/AML OFAC money transmission requirements card network rules sponsor/acquiring bank requirements GDPR SOC controls and other relevant standards.

Serves as the senior compliance executive and primary liaison with sponsor/acquiring banks payment processors card networks regulators auditors and external legal counsel including ownership of examinations reviews certifications and remediation plans.

Advises the CEO executive leadership team and Board on compliance strategy PayFac risk regulatory developments and material legal operational financial and reputational risks.

Leads enterprise compliance audits regulatory and bank examinations investigations monitoring activities issue management and remediation initiatives.

Owns the compliance framework for AML KYC/KYB sanctions screening fraud prevention transaction monitoring merchant risk and financial crime controls.

Oversees compliance training and awareness programs to promote a culture of integrity accountability and ethical conduct.

Proactively advises leadership on emerging PayFac payments fintech card network banking and regulatory developments and translates those changes into business requirements and scalable controls.

Collaborates cross-functionally with Legal Finance HR Product Security Technology and Operations teams to ensure compliant business practices and scalable operational processes.

Oversees third-party risk management and vendor compliance programs particularly related to financial systems payment providers and technology platforms.

Provides regular reporting to the executive team and Board of Directors on compliance program effectiveness PayFac and merchant risk regulatory matters audit findings key risk indicators and remediation progress.

Partners with Product Technology Security Finance Legal Operations and commercial teams to embed compliance into new products payment capabilities strategic partnerships acquisitions and expansion initiatives.

Participates in enterprise risk management and business continuity planning initiatives.

Represents the organization in industry groups regulatory discussions and compliance-related forums.

Assists with corporate governance initiatives and policy development as needed.

Bachelors degree in Business Finance Legal Studies Accounting or related field.

Minimum 12 years of progressive compliance regulatory risk payments fintech banking or financial services experience with significant executive-level leadership responsibility.

Minimum 5 years leading enterprise compliance programs in a senior executive or comparable leadership role.

Required: Demonstrated experience building and operationalizing a Payment Facilitator (PayFac) compliance program from the ground up. Candidates must have direct hands-on experience establishing the policies governance controls monitoring merchant risk processes and operating model required to launch and scale a PayFac program.

Extensive direct experience within PayFac payments fintech merchant acquiring sponsor/acquiring banking payment processing or similarly regulated financial transaction environments.

Deep expertise in PayFac operations merchant onboarding and underwriting KYC/KYB payment network rules transaction risk management fraud and financial crime controls and financial regulatory compliance.

Expert working knowledge of PCI-DSS NACHA AML/KYC/KYB OFAC money transmission requirements card network compliance merchant monitoring fraud prevention transaction monitoring and financial controls.

Proven experience partnering directly with sponsor/acquiring banks payment processors card networks financial institutions regulators and auditors with the ability to independently manage these relationships at the executive level.

Proven experience leading sponsor bank/card network reviews regulatory examinations compliance audits investigations and remediation efforts within PayFac payments fintech or financial services environments.

Demonstrated ability to build and scale compliance infrastructure in a high-growth technology organization while balancing regulatory requirements customer experience and business growth.

Executive presence and the ability to communicate effectively with the CEO Board of Directors investors regulators banking partners and cross-functional senior leadership.

Exceptional analytical strategic thinking and decision-making capabilities.

Juris Doctor (JD) MBA or other advanced degree.

Professional certifications such as CRCM CAMS CIPP CIA or equivalent.

Experience serving as a Chief Compliance Officer or senior compliance executive within a SaaS fintech PayFac or payment-enabled technology organization.

Experience supporting global payment operations international regulatory frameworks and scaled technology platforms.

Executive & Board Leadership

PayFac Payments & Regulatory Expertise

Enterprise & Merchant Risk Management

Ethical Judgment & Integrity

Executive Communication

Operational Excellence

Cross-Functional Collaboration

Change Management

Decision Making

Problem Solving

Finalsite offers 100% fully remote employment opportunities however these opportunities are limited to permanent residents of the United States. Current residency as well as continued residency within the United States is required to obtain (and retain) employment with Finalsite.

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsites People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and dont fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a email address. For added security where possible apply through our company website at Experience:

Exec