CHG I.T. Systems Administrator

JOB TITLE: I.T. Systems AdministratorDEPARTMENT: :Administer and troubleshoot System infrastructure and applications. Assist with training and education of System and Helpdesk Technician team. Provide customer service to end users as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES:Complete daily tasks ensuring all activities and job duties are performed according to company and departmental policies and recommendations and address end user complaints/ directions and assists supervisor and department leaders in setting priorities for completion of tasks and ensures timely interfaces with end users regarding application and workstation requests or pertinent information to supervisor so purchasing decisions can be with maintaining system security both the physical hardware and software through password for troubleshooting systems applications data integrity and database performance on all installations upgrades and configurations and on-going maintenance of applications on all troubleshoot diagnose and resolve various software applications such as ATI Oasis Genesis Bravo Stadium PLEE engineering CAD programs Microsoft office suites web applications document revision applications Windows & Linux operating systems systems support services to users and the business such as installation and upgrading of server hardware (Nutanix / Cohesity) configuring network protocols TCP/IP Group Policy maintain client/server application update databases and maintain documentation and satisfaction to lawful directions from and follow work rules and well with others and be a positive influence on employee the companys non-disclosure and confidentiality policies and agreementsWork evening weekend and holiday work hours as required. This position is always on-call. QUALIFICATIONS:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. All Employees must be knowledgeable to all Company policies and procedures including fire and safety background in providing computer systems technical support to end usersKnowledge of networking fundamentals such as: TCP/IP addressing VLANs and VPNStrong knowledge of virtualization concepts and applications such as Vmware Nutanix AHVExperience with backup systems such as Cohesity and UnitrendsExperience with gaming applications such as Oasis Loyalty Stadium Bravo Cybersecurity and best practices to maintain a secure environmentAbility to explain and document high level concepts in an easy to understand formatMust be able to effectively communicate in EnglishEDUCATION/EXPERIENCE:Bachelors Degree in Computer Science or related field preferredPrevious experience and/or training preferredMust possess excellent guest service skills to effectively deal with guestsCERTIFICATES LICENSES REGISTRATIONS:CompTIA A certificate preferredDISCLAIMER:This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).