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Cheyenne Workforce Center Manager

State Of Wyoming

Job Location:

Cheyenne, WY - USA

Monthly Salary: Not provided by the employer

Posted: 21 July 2026 (30+ days ago)

Application Deadline: 18 October 2026

Vacancies: 1 Vacancy

Job Summary

Description and Functions

GENERAL DESCRIPTION:

The Workforce Center Manager provides leadership and strategic direction for the daily operations of a Wyoming Workforce Center. This position supervises and develops a team of workforce professionals ensures the effective and compliant delivery of multiple federal and state workforce programs and promotes exceptional customer service. The Workforce Center Manager builds collaborative partnerships with employers educational institutions community organizations and workforce system partners to connect job seekers with employment opportunities support business workforce needs and strengthen the regional workforce.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future

Flexible schedules and work-life balance options

Meaningful work that makes a difference for Wyoming communities and MUCH MORE!Click here for detailed information or you can watch this short video to learn about our benefit package!

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Human Resource Contact:

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

Provide leadership supervision coaching and performance management for Workforce Center staff while fostering a culture of accountability collaboration continuous improvement and exceptional customer service.
Direct the daily operations of the Workforce Center ensuring efficient service delivery appropriate staffing operational effectiveness and a welcoming environment for customers and staff.
Oversee the administration of multiple federal and state workforce programs ensuring compliance with applicable laws regulations policies grant requirements and performance expectations.
Monitor program performance service quality and customer outcomes implementing strategies to improve operational effectiveness and achieve workforce program goals.
Lead workforce development initiatives that connect job seekers with employment opportunities and employers with qualified talent through employment training and business services.
Develop and maintain collaborative partnerships with employers educational institutions community organizations economic development entities and workforce system partners to strengthen regional workforce initiatives.
Collaborate with Business Training and Support Unit (BTSU) Unemployment Insurance (UI) Vocational Rehabilitation (DVR) Adult Education Veterans Services and other workforce partners to ensure coordinated customer-focused service delivery.
Work closely with Department leadership to implement statewide initiatives operational priorities policy changes and continuous improvement efforts.
Represent the Department of Workforce Services within the community by serving on committees participating in workforce initiatives and promoting Workforce Center services.

Qualifications

PREFERENCES:

Preference may be given to individuals with experience working within federal programs.

KNOWLEDGE:

Demonstrates a commitment to continuous learning while fostering the professional growth and development of staff and supporting positive outcomes for customers.
Strong knowledge of human services principles and practices.
Strong interpersonal and communication skills.
Knowledge of business principles economic and community development.
Knowledge of federal state and local employment trends.
Knowledge of local labor market information and its effect on the economy.
Ability to exercise judgment in applying established procedures and regulations.
Ability to use critical thinking techniques such as logic and reasoning to identify strengths weaknesses alternative solutions and conclusions to problems.
Ability to lead with initiative prioritize competing responsibilities and make sound decisions independently.
Knowledge of federal and state workforce policies and the ability to ensure compliance through effective documentation program oversight and staff accountability.
Strong understanding of crucial leadership qualities such as vulnerability trust values and resilience.
Ability to prepare and present to large and small groups.
Be able to adapt evolve and promote change management concepts.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business or Human Services)

Experience:

0-3 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist

Education & ExperienceSubstitution:

4-6 years of progressive work experience (typically in Business or Human Services) with acquired knowledge at the level of an Employment Services Specialist

Certificates Licenses Registrations:
None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Travel is required for this position and some travel may require overnight stays.

NOTES:

FLSA: Exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Former State of Wyoming employees who are rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon the successful completion of a background check.

Supplemental Information