Chemical Support Engineer, Pulp & Paper (Lewiston, Idaho)
Job Location:
Lewiston, ME - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Solenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries process aids functional additives cleaners disinfectants and state-of-the-art monitoring control and delivery systems. These technologies are used by customers to improve operational efficiencies enhance product quality protect plant assets minimize environmental impact and create cleaner and safer environments. Headquartered in Wilmington Delaware the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For additional information about Solenis please visit or follow us on social media.
Position Summary
As a Chemical Support Engineer you will serve as the primary technical resource for the district ensuring treatment chemicals and equipment are applied safely effectively and cost-efficiently across customer sites. You will collaborate closely with Sales Account Managers to design implement and optimize treatment programs within the pulp and paper industry.
What Youll Do
- Conduct routine service visits and testing to ensure safe effective and compliant treatment programs.
- Provide technical support and pre-sales expertise to customers and the sales team throughout the sales process.
- Maintain accurate service records update databases and prepare weekly service reports.
- Identify and troubleshoot technical issues at customer sites develop corrective action plans and communicate findings to customers and Sales Account Managers.
- Provide technical input for proposals projects and customer-facing documentation while identifying opportunities for business growth within existing accounts.
- Analyze treatment program performance data and recommend improvements.
- Perform routine monitoring maintenance and inspection of feed equipment.
- Participate in technical training and professional development activities to expand technical knowledge and skills.
What Youll Bring
- Bachelors degree in a science engineering or other technical discipline. Equivalent experience may be considered including 10 years of relevant manufacturing or equipment experience.
- Ability to solve complex and non-routine technical problems.
- Strong customer relationship and stakeholder management skills.
- Knowledge of industrial processes and customer operations or the ability to quickly learn industry-specific applications and technologies.
- Results-driven mindset with a proactive approach to problem-solving.
- Proficiency in Microsoft Office applications including Word Excel and PowerPoint.
- Valid drivers license with a satisfactory driving record.
- Must reside within approximately 45 minutes of Lewiston ID and be willing to travel throughout Eastern Washington as needed to support customer sites.
- Experience with laboratory testing pumps pipefitting and electrical systems preferred.
- Willingness to participate in an on-call weekend rotation typically up to one weekend per month.
Perks
- Ongoing professional development and career growth opportunities.
- Competitive paid time off program including vacation sick leave and floating holidays.
- Competitive base salary incentive compensation plan and annual merit increases.
- 401(k) plan with company matching contributions.
- Relocation assistance available.
- Company-provided vehicle laptop and mobile phone.
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We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you.
At Solenis we understand that our greatest asset is our people. That is why we offer competitive compensation comprehensive benefits which include medical dental vision & 401K and numerous opportunities for professional growth and development. So if you are interested in working for a world-class company and enjoy solving complex challenges whether in the lab or the field consider joining our team.
Solenis is proud to be an Equal Opportunity Affirmative Action Employer including Minorities / Women/ Veterans / qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Should you require assistance in applying to this opportunity please reach out to Solenis Talent Acquisition at
The expected compensation range for this position is between $77270.00 and $113322.00 plus discretionary bonuses. The exact compensation may vary based on your skills experience and other factors permitted by law.Required Experience:
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About Company
Diversey has been, and always will be, a pioneer and facilitator for life. We constantly deliver revolutionary cleaning and hygiene technologies that provide total confidence to our customers across all of our global sectors. Headquartered in Fort Mill, South Carolina, USA, Diversey e ... View more
