Channel Strategy Product Launch & Strategic Projects

Imagine what you could do here. The people here at Apple dont just create products they create the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!nnAppleʼs Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is in many ways the face of Apple to our largest Canadian Channel Strategy u0026 Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. Apple expects innovation and excellence in every part of the company and the CSO team meets that challenge by ensuring the collaborative development of strategy the seamless execution of program deployment and lifecycle management training u0026 advocacy engagement product launches and program execution/briefings. We see the customer journey holistically and view a customers interactions with channel partner environments Apple demo products and Partner sales staff as being essential component of the customer experience. nnAs the leader of Product Launches u0026 Strategic Projects on the Canadian CSO team you will lead the operational planning and cross-functional steering of new product launches across Canada. You will also drive and support strategic projects that require broad cross-functional steering and alignment in an effort to push continuous improvement and the broader in-store and partner experience forward.

The Canada CSO team drives key program deployments across Apples channel environment. Connected closely with global teams local sales finance marketing and external partners they align business goals with partner needs to deliver an exceptional customer experience backed by data and this capacity you will:nn- Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)n- Lead product launch planning and post-effort review for Canada in collaboration with Global teamsn- Lead cross-functional adoption of worldwide and local transformational projectsnActively explore opportunities to streamline and innovate processes through AI and emerging technologiesn- Be a role model and advocate for the companys values and principlesn- Be willing to travel locally/domestically (10%) and internationally (5%)

Generally requires 8 years of experience in a related role nAbility to thrive in an environment of influence without controlnProven experience with and passion for process improvement and automationnExcellent written and verbal communication skills with the ability to communicate relevant information concisely to all levels of internal and partner organizationsnComfortable juggling several unrelated projects with competing deadlines and multiple stakeholdersnCommitment to provide a consistent and unparalleled customer experiencenSelf-starter with exceptional time management and organizational skillsnProven consultative skills and the ability to develop relationships quicklynPerform well in high-pressure situations and be comfortable in a fast-paced ambiguous environmentnAble to work independently and as part of a global cross-functional teamnOpen to proactively ask for and act on feedback when receivednStrong learning agility and change management skillsnBachelors degree or equivalent experience required

Project management experience in an agile environment nUser experience with Apple hardware and software productsnDetailed knowledge of the Canadian retail landscape