Channel Program Manager

Preferred Location: Herndon VA or within proximity of coming to the office as needed.

TD SYNNEX is seeking a highly organized relationship-focused Channel Program Manager to lead the onboarding and activation of new vendor and reseller this role you will serve as the primary point of contact throughout the partner onboarding lifecycle ensuring a seamless experience from initial onboarding through revenue-generating enablement initiatives.

This is a highly visible role that combines project management partner engagement operational execution and cross-functional collaboration. You will act as the quarterback of the onboarding process coordinating internal teams and external stakeholders to successfully integrate new partners into the DLT by TD SYNNEX ecosystem and position them for long-term success.

• Lead end-to-end onboarding for new OEM vendors reseller partners and professional services partners.

• Manage partner onboarding activities documentation agreements questionnaires and operational requirements.

• Serve as the primary liaison between vendors resellers and internal departments including Sales Marketing Operations Finance Contracts and Legal.

• Coordinate system setup partner activation and operational readiness across multiple business functions.

• Facilitate internal and external kickoff meetings and support partner transition into sales enablement and revenue-generating programs.

• Drive execution of the Power Up program helping new partners successfully ramp and engage with TD SYNNEX sales teams.

• Define measure and report key onboarding metrics service levels and program performance indicators.

• Build and maintain strong relationships with partner stakeholders including executive-level contacts.

• Develop and maintain partner-facing resources communications newsletters website content and onboarding materials.

• Continuously evaluate and improve onboarding processes tools and best practices to enhance the partner experience.

• Collaborate with senior leadership to ensure onboarding milestones timelines and business objectives are achieved.

• 3 years of experience in program management project management partner management operations customer success vendor management onboarding or a related field.

• Experience coordinating multiple projects and stakeholders simultaneously.

• Strong organizational skills with exceptional attention to detail and follow-through.

• Excellent verbal written and presentation skills.

• Ability to build relationships and influence stakeholders across all levels of an organization.

• Strong problem-solving and critical-thinking abilities.

• Ability to work independently while collaborating effectively within cross-functional teams.

• Comfortable engaging with external partners and internal leaders in a fast-paced environment.

• Proficiency with Microsoft Office tools including Word Excel and PowerPoint.

• Bachelors degree or equivalent combination of education and relevant professional experience.

Preferred Qualifications

• Experience working with vendor reseller channel partner or customer onboarding programs.

• Experience supporting public sector organizations or government-focused business environments.

• Familiarity with partner enablement go-to-market planning or channel operations.

• Preferred location is the Herndon Virginia area or the ability to regularly access the Herndon office as business needs require.

• Minimal travel expected with occasional travel opportunities as needed.

• Hybrid collaboration with cross-functional stakeholders and external partners.

This role offers a unique opportunity to influence the success of strategic vendor and reseller partnerships while working closely with senior leadership across TD SYNNEX. Youll have the chance to shape onboarding experiences build meaningful partner relationships improve business processes and directly contribute to organizational growth and revenue acceleration.

Annual compensation offered will be based on several variables including geographic location work experience education and skills/ achievements and will be mutually agreed upon at the time of offer.

• $69100 to $92200 total compensation