Channel Program Manager

Imagine what you could do here. At Apple new ideas have a way of becoming outstanding products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. We are in many ways the face of Apple to our largest is looking for a Program Manager to join our US Channel Programs this role you will own complex channel programs end-to-end drive operational excellence through automation and scalability and serve as a key point of contact for our channel partners. You will work cross-functionally with Sales AI and technical teams to enhance the partner experience while ensuring measurable business outcomes.

The US Channel Programs team is looking for an experienced program management professional to drive cross-functional and cross-organizational teams that not only enable capabilities within Incentive Programs to enhance the partner experience but also enhance operational efficiency through process data and technology solutions. nnThe ideal candidate will ensure operational excellence as the business grows and serve as the primary liaison for channel partners across Salesforce and all program touch points supporting participation onboarding and launch execution.

Own and improve operational workflows across all channel incentive programs with a focus on scalability across Routes to operational requirements into platform and system enhancements by partnering directly with the WWBPR team and the AI/ML team building solutions for the channel partner adoption of new tools systems and platforms ensuring channel partners successfully transition to and engage with evolving program internal change management by implementing new ideas within the Apple culture influencing decisions through collaboration and other Geos globally by sharing best practices operational frameworks and scalable models proven in the US market.

Bachelors degree or equivalent practical experiencen7 years of experience in channel programs partner operations or program managementnProven track record managing complex cross-functional programs end-to-endnStrong external-facing communication and partner relationship management skillsnAbility to translate business requirements into automation and process improvement opportunitiesnDemonstrated ability to influence without authority at senior and cross-functional levelsnComfort operating independently with minimal direction in a fast-paced environmentnProven ability to work across multiple Routes to Market simultaneouslynAbility to plan communicate organize and lead multiple simultaneous projects with competing priorities and timescalesnPassion for continuous improvement with the curiosity to uncover gaps resilience to manage ambiguity and drive to optimize processes and create solutionsnOutstanding communication skills including ability to craft value proposition for programs and articulate vision across various teamsnLaser-focus on customers and partners

Experience working with AI tools or leading AI adoption initiatives in business workflowsnBackground in channel sales reseller programs or partner ecosystemsnFamiliarity with Apple Channel programs or comparable partner program structures nExperience working with partner-facing platforms (e.g. Salesforce or similar channel management portals)nExperience influencing global teams and exporting operational best practices across Geos