Change Manager

Change Manager

Vancouver WA - Onsite

Looking for experiencedChange Managerswith a strong background in IT Service Management and proven expertise in establishing and driving Change Management practices within the Healthcare industry.

Key Responsibilities

• Lead and govern the end-to-end Change Management process in alignment with ITIL best practices.
• Drive Greenfield implementation of Change Management processes governance workflows and controls in healthcare environments.
• Facilitate and manage Change Advisory Board (CAB) meetings.
• Review assess and approve change requests based on business impact risk and compliance requirements.
• Ensure successful planning execution and closure of Standard Normal and Emergency Changes.
• Monitor Change Management KPIs compliance metrics and reporting requirements.
• Collaborate with business infrastructure application security and operations teams to minimize service disruption.
• Conduct post-implementation reviews and drive continual service improvement initiatives.
• Support audit regulatory and compliance requirements within healthcare organizations.

Required Skills & Experience

• 6-8 years of overall IT experience with significant exposure to IT Service Management (ITSM).
• Hands-on experience inChange Managementwithin enterprise environments.
• Proven experience inGreenfield implementation of Change Management processes in the Healthcare industry.
• Strong understanding of:
  • Change Management
  • Configuration Management (CMDB)
  • Major Incident Management (MIM)
  • Incident Management (IM)
  • Problem Management
• Experience working with ITSM platforms such asServiceNow BMC Remedy or similar tools.
• Strong stakeholder management governance communication and reporting skills.
• Ability to work effectively in a fast-paced and highly regulated environment.

Mandatory Certification

ITIL 4 Foundation CertifiedOR
ITIL V3 Foundation Certified

we are not provid any Service visa.