Change and Configuration Manager

Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for and Change and Configuration Manager. This position focuses on leading teams in the continual enhancement of the Cloud One platform network and common services and will integrate with other platform clouds including AWS and Azure.

This is an exciting opportunity to use your experience to modernize a leading global-scale multi-cloud environment in support of a critical mission supporting USAF system resiliency security and cost effectiveness.

Location:
These positions will be hybrid remote. Candidates will be required to work onsite as needed. Candidates are ideally located near Hanscom AFB (Boston MA) or work in Huntsville AL.

Primary Responsibilities:

• Develop implement and oversee the Change Management process at the portfolio level ensuring consistent adoption and compliance across all projects & workstreams within the program.

• Serve as the primary Change Management authority for a large-scale Cloud Hosting program spanning multiple CSPs ensuring all change activity is governed under a unified cohesive framework

• Ensure all projects within the portfolio adhere to establish Change Management policies procedures and reporting requirements providing guidance and oversight to project-level change coordinators as needed.

• Lead the programs transition from a pre-deployment approval model (TRB/CAB) to an agile-aligned model where work is approved through sprint planning and PI planning with the CAB serving as the implementation gateway rather than a development approval body.

• Chair and facilitate CAB meetings ensuring changes are properly documented reviewed risk-assessed and approved prior to implementation.

• Collaborate with program leadership PMO and project teams to align Change Manage process with Agile delivery cadences including sprint ceremonies and PI Planning events.

Process & Compliance:

• Establish and maintain Change Management documentation including policies standard operating procedures change templates and reporting dashboards

• Monitor and report on change compliance change success rates backout/rollback activity across all program projects providing regular metrics and trend analysis to program leadership and the PMO.

• Identify process gaps risks and opportunities for improvement across the change lifecycle and drive continuous improvement initiatives.

• Ensure Change Management processes are compatible with and responsive to DoD and Federal compliance requirements integrating relevant framework requirements (DESMF RMF etc) alongside ITIL best practices.

Basic Qualifications:

• Requires a Bachelors degree and 12 years of prior relevant experience or a Masters with 10 years of prior relevant experience additional years of experience will be accepted in lieu of a degree.

• Must have an active Secret clearance.

• U.S. citizenship required.

• Strong background in ITIL service management with demonstrated experience in designing and implementing Change Management processes in complex multi-project environments.

• Jira Service Now and/or GitLab experience required.

• Familiarity with DoD acquisition and program management frameworks including DESMF waterfall and agile methodologies with the ability to operate effectively within a hybrid governance environment.

• Experience supporting Agile transformations or transitioning traditional Change Management processes to align with Agile/SAFe delivery models including integration with PI Planning and sprint-based workflows.

• Familiarity with cloud environments & multi-CSP architectures with an understanding of change risk considerations unique to cloud-hosted infrastructure.

• Strong facilitation communication and stakeholder management skills with the ability to include compliance and process adoption across multiple teams without direct authority.

• Demonstrated strong written communication skills with the ability to produce both formal process documentation (SOPs policies) and informal reference materials (job aids quick reference guides) tailored to varied audiences.

• Experience supporting the development of training materials and end-user guidance preferred.

Preferred Qualifications:

• ITIL 5 certification.

• Experience with USAF Cloud One or Platform One.

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If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.