CEP Patient Care Representative
Job Location:
Job Location:
Bluffton, OH - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
20 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
PATIENT CARE REPRESENTATIVE
About US EYE:US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 50 clinics and 5 surgery centers led by 95 providers and more than 1000 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Carolina Eyecare Physicians:Carolina Eyecare Physicians is one of the nations leading multi-disciplinary physician groups providing patients worldwide with care in ophthalmology optometry cosmetic facial surgery and skin care. With several locations throughout Charleston and the surrounding area we are proud to offer our patients convenient access to nationally renowned surgeons compassionate staff members and cutting-edge technology.
For over 30 years the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to Bring Clear Vision to Life through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary:Patient Care Representatives are responsible for maintaining a friendly professional environment as our first and last point-of-contact for our patients. It is important that Patient Care Representatives are polite attentive and organized to enhance the overall patient experience.
Essential Job Functions:
About US EYE:US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 50 clinics and 5 surgery centers led by 95 providers and more than 1000 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Carolina Eyecare Physicians:Carolina Eyecare Physicians is one of the nations leading multi-disciplinary physician groups providing patients worldwide with care in ophthalmology optometry cosmetic facial surgery and skin care. With several locations throughout Charleston and the surrounding area we are proud to offer our patients convenient access to nationally renowned surgeons compassionate staff members and cutting-edge technology.
For over 30 years the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to Bring Clear Vision to Life through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary:Patient Care Representatives are responsible for maintaining a friendly professional environment as our first and last point-of-contact for our patients. It is important that Patient Care Representatives are polite attentive and organized to enhance the overall patient experience.
Essential Job Functions:
- Greet and direct all patients visitors and staff upon entry of the the reception areas throughout the day and provide assistance as needed.
- Provide a pleasant and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
- Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
- Attend to walk-in patients scheduling inquiries and prescription/record pick-up as necessary.
- Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
- Cross-check and update next-day charts as evidenced by the appointment schedule.
- Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
- Complete appointment confirmation calls based on the patient appointment schedule.
- Collect any necessary co-payments non-covered service fees and/or any existing account balances during the patient check-out period.
- Fill out essential reports and forms as requested.
- Additional administrative responsibilities as needed.
Competencies:
- Demonstrated knowledge of material methods instruments and equipment.
- Demonstrated ability to read write and perform mathematical calculations.
- Ability to follow oral and written instructions.
- Demonstrated ability to multi-task work in a fast-paced environment and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
- High school diploma.
- Experience with Microsoft Office products.
- Prior experience in a customer service role.
- Must be able to work under pressure and respond to patient requests in a positive manner.
- Associates degree (preferred).
Position Type and Expected Hours of Work:
- This is a full-time position located in Bluffton SC
- Days and hours are
- Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
US Eye offers top eye care optometry associates with a patient-first approach and innovative practices. Join us for top-tier patient satisfaction and care.
