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Central Operations Specialist (Remote- WA, ID, CA & OR)

Banner Bank

Job Location:

Spokane, WA - USA

Monthly Salary: Not provided by the employer

Posted: 6 August 2026 (27 days ago)

Application Deadline: 4 November 2026

Vacancies: 1 Vacancy

Job Summary

More than 130 years ago we started with core values that never go out of style: listen learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.

With more than $15 billion in assets and over 150 locations throughout Washington Oregon Idaho and California we understand our role in the economy and take that responsibility addition to offering a source of capital to personal banking clients and businesses of all sizes we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Central Operations Specialist you will work in a specific operations function provide exceptional customer service perform function-specific day-to-day operations tasks. Support branches through review and documentation of multiple critical functions. Provide Bank staff with training and respond to inquiries on complex functions for procedures applications and access.

Compensation & Benefits

Targeted starting compensation range is based on location and experience: $xx - $xx
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits including: medical dental vision LTD STD and life
Paid vacation time sick time personal days paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement up to $5250 annually (minimum service requirement)
Read more about these and additional benefits at: Employee Benefits Banner Bank

In this role you will have the opportunity to:

Be responsible for providing support for specific retail operational areas including SilverLake (DD CD SB CIF) Streamline Vertex Store Forward OnBase Info-Capture New Account Setup. IRAs Account Analysis Sweeps/AFTs IOLTA/RETA Withholding Procedures Communications User Access Wires ACH Payment Processing Dormant Accounts Cash Services or Escheat.
Be responsible for the administration of function-specific systems.
Be responsible for the administration of function-specific user access for related applications.
Assist in Disaster Recovery/Business Continuity testing and real event tactical team. Participate in critical bankwide problem solving projects. Analyze results of user feedback to make recommendations for support process improvement. Evaluate documented resolutions and analyze trends for ways to prevent repeated problems.
Identify opportunities for process improvements and incorporate them with positive results.
Assist in the annual JHA SilverLake release. Build updates or defect review and provide testing training documentation and support.
Be responsible for posting updates to BannerNet to assist in problem resolution.
Be responsible for complying with policies procedures security requirements and government regulations.

Education & Certifications

H.S. Diploma: required (an equivalent combination of education and experience may be considered)

Experience

0 to 2 years of clerical bank and/or client service experience with retail banking or operations exposure required

Knowledge Skills and Abilities

Possess excellent customer service analytical and problem solving skills. Proven organizational skills and attention to detail required.
Ability to manage multiple projects simultaneously while ensuring critical deadlines are met. Ability to effectively prioritize and execute tasks in a high-pressure environment.
Possess effective written and verbal communication skills with the ability to positively influence others.
Ability to work independently with little direct supervision while effectively managing time and resources. Proven experience with troubleshooting principles/methodologies and issue resolution techniques.
Proficient in advanced aspects of Microsoft Office and the ability to quickly learn and adapt to new technologies.
Knowledge of federal and state laws/regulations relative to deposit accounts and bank operations.

Compensation & Benefits

Targeted starting hourly range (based on experience):$19.21-$26.90
Comprehensive employee benefits including: medical dental vision LTD STD and life
Paid vacation time sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at:Employee Benefits Banner Bank

Please take time to review Banner Banks Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship marital status age disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Required Experience:

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