Center General Manager

4Ever Young was founded because we were willing to ask a radical question: what if you could look forward to the aging process At 4Ever Young were in the business of helping you live your best life no matter where you are in your journey. Our anti-aging health facility uses advanced diagnostic methods and modern anti-aging science to develop a customized plan for your specific experience and moment in your journey. We dont just treat symptoms; we help you maintain vitality and wellness.

This is a rare opportunity to lead a premier wellness and aesthetics Center in one of Atlantas most dynamic neighborhoods. As the Center General Manager you will be the cultural heartbeat and operational engine of the business. Youll drive revenue coach and develop a high-performing team manage daily operations and create an exceptional client experience all while reporting directly to a visionary co-founder with a proven track record.

This role is ideal for a driven leader ready to roll up their sleeves operate with urgency and seize an equity-backed opportunity in a high-growth concept. If you are energized by the startup phase and motivated by performance-based growth we want to hear from you.

Leadership & Accountability

• Model and enforce high-performance standards across all team functions.
  
• Set clear expectations and hold team members accountable for achieving KPIs.
  
• Conduct 1:1s team huddles and performance reviews with candor and compassion.
  
• Build a Center culture that balances discipline with joy.
  

Sales & Revenue Growth

• Own membership sales rebooking rates and treatment plan conversions.
  
• Coach front-of-house and clinical teams to drive revenue per client.
  
• Develop sales playbooks and coach staff on objection handling and value articulation.
  
• Monitor daily revenue goals and adjust team behavior in real time.
  

Operations & Efficiency

• Oversee daily operations including patient scheduling staffing and resource allocation.
  
• Manage inventory and vendor relationships including aesthetic vendors.
  
• Ensure proper use and optimization of patient management systems (Zenoti preferred).
  
• Execute startup-stage strategies to stabilize and grow a new Center location.
  

Client Experience & Brand Alignment

• Deliver luxury personalized client experiences every day.
  
• Maintain Center alignment with Midtown clientele: professional polished lifestyle-oriented.
  
• Proactively respond to feedback and ensure high Net Promoter Scores (NPS).
  

• Leading the morning huddle and aligning the team on goals and service expectations.
  
• Coaching a Patient Care Coordinator on converting a new client to membership.
  
• Reviewing membership metrics and addressing trends in daily revenue.
  
• Walking the Center floor to audit brand standards ambiance and team performance.
  
• Jumping in to support scheduling or check-in during peak hours.
  
• Hosting a short training on effective follow-ups or upselling packages.
  
• Meeting with the Co-Founder for weekly financial and operational alignment.
  

• Monitor sales and KPIs daily and adjust staffing and incentives accordingly.
  
• Oversee team coverage scheduling and staff development plans.
  
• Lead by example on service delivery culture and team presence.
  
• Review and approve aesthetic and medical supply orders and inventory levels.
  
• Manage Zenoti or similar systems for patient and Center performance tracking.
  
• Plan and implement local marketing or event initiatives with the Co-Founder.
  

• Business Acumen: Strong financial literacy and comfort with P&L targets and KPIs.
  
• Operational Discipline: Highly organized anticipates problems executes smoothly.
  
• Sales Leadership: Comfortable coaching team members to exceed revenue goals.
  
• Cultural Fit & Influence: Aligns with Midtown Atlanta clientele and motivates through authenticity.
  
• Adaptability: Thrives in a fast-paced startup-style environment with limited guardrails.
  

• Background managing a boutique fitness studio medspa or wellness Center with membership KPIs.
  
• Proven success leading both administrative and clinical teams in a high-touch environment.
  
• Highly coachable focused and self-motivated with excellent follow-through.
  
• Confident presenting to executives vendors and clients alike.
  
• Lives within a reasonable commute to Midtown Atlanta with community connectivity.
  

• Passive leadership style with low urgency or discomfort with accountability.
  
• Overly corporate or policy-heavy mindset without entrepreneurial flexibility.
  
• Lack of appreciation for aesthetics wellness or lifestyle branding.
  
• Poor personal time management or low reliability in a startup environment.
  
• Low tolerance for feedback or resistance to adapting based on performance data.
  

• Proficient in Zenoti or a comparable practice management system.
  
• Confident using Google Suite POS systems KPI dashboards and scheduling tools.
  
• Comfortable with mobile tools and communication platforms (Slack etc.).