Cemetery & Funeral Home Office Manager

NorthStar Memorial Group is seeking a Cemetery & Funeral Home Office Manager at Memorial Pak Funeral Home & Cemetery in Memphis TN. With a collaborative team structure each management team member has the chance to make a lasting impact driving the entrepreneurial spirit that defines us. We set fair and achievable goals ensuring every member contributes to our growth and success. Our team is ever-growing dedication is valued potential is recognized and ethical leadership is celebrated.

Responsibilities

• Support the General Manager Sales Manager Cemetery Caretaker Supervisor and Chapel Location Manager (in combo facility) to ensure objectives are met while maintaining a high standard of ethics and meeting budgetary requirements.
• Coordinate the processing of orders and the control of storage inventory for vaults and markers
• Partner with the Grounds/Maintenance Department to ensure the processing of installation orders
• Consistently communicate with families upon request complete
• Hire and train staff to follow business processes
• Motivate location staff to ensure service is above and beyond client expectations

Qualifications

• 3 years of experience in an administrative management role
• Experience in the funeral industry preferred
• Proficient computer skills including HMIS and MS Office
• Excellent communication skills
• Professional demeanor and service-oriented attitude
• Effective leadership skills and ability to inspire others in their roles and tasks

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.