CCMA Instructor (Clinical Medical Assistant)

About Skilled US

At Skilled US we believe in transforming lives through education and workforce readiness. We operate a full-service brick-and-mortar adult education campus that blends rigorous instruction career training and holistic wraparound support. We are a bold entrepreneurial and student-first organization driven by our core values: Students First Respect Determination Continuous Improvement and Gratitude. We move fast set the bar high and work relentlessly to meet the evolving needs of our learners and the labor market.

Job Summary:
The CCMA Instructor is more than an educator this role is a mentor clinical role model and career coach who delivers the National Healthcareer Association (NHA) Clinical Medical Assistant (CCMA) curriculum to adult learners (18) entering the healthcare field through Skilled USs 12-week Integrated Education and Training (IET) cohort. This part-time role meets learners where they are and moves them toward the nationally recognized NHA Certified Clinical Medical Assistant (CCMA) credential and entry-level employment in clinical settings. This role is built on hands-on clinical training where learners learn by doing in a lab environment that mirrors real clinical practice. Anchored in the twelve-module CCMA sequence (CMA-101CMA-112) the instructor integrates clinical skills safety and compliance standards
and professional patient-communication habits the healthcare field demands. Beyond technical training learners gain the employability skills reliability communication and professionalism that are essential in both life and work.

The NHA CCMA Credential Heart of This Role
This is an NHA CCMA instructional role. The instructor delivers all twelve modules of the
Clinical Medical Assistant sequence and guides learners from foundational anatomy and clinical safety through phlebotomy clinical procedures pharmacology and administrative skills culminating in the NHA CCMA written and practical competency assessments in Week 12.

CCMA modules taught include: Medical Terminology & Anatomy (CMA-101) Infection Control & Clinical Safety (CMA-102) Vital Signs & Patient Assessment (CMA-103) Phlebotomy & Specimen Collection (CMA-104) Clinical Procedures I Injections & Wound Care (CMA-105) Clinical Procedures II EKG & Respiratory (CMA-106) Laboratory Skills & CLIA-Waived Testing (CMA-107) Pharmacology & Medication Administration (CMA-108) Medical Law Ethics & Patient Rights (CMA-109) EHR Administrative Skills & Billing Basics (CMA-110) Patient Communication & Cultural Competency (CMA-111) and Quality Assurance Capstone & NHA CCMA Assessment (CMA-112).

• Holds an active unrestricted clinical credential and maintains current knowledge of NHACCMA exam content and standards.
• Applies adult-learning principles (andragogy) to a 12-week cohort of adult learnersmany of whom are new to the healthcare field without lowering the credentialing bar.
• Builds a clear pathway from CCMA certification into clinical employment or continuedallied-health education.

Key Responsibilities
Curriculum Instruction & Credentialing

• Plan prepare and deliver all twelve NHA CCMA modules (CMA-101CMA-112) acrossthe 12-week cohort MondayThursday 4 hours per instructional day.
• Provide hands-on instruction in clinical fundamentals vital signs phlebotomy and specimencollection injections and wound care EKG acquisition CLIA-waived laboratorytesting and pharmacology/medication administration.
• Supervise and support learners in the clinical training lab enforcing OSHA bloodbornepathogen standards infection control and patient-safety protocols at all times.
• Administer the NHA CCMA written knowledge and hands-on practical competency assessmentsat the end of Module 12 (Week 12)
• Instruct on medical law and ethics (HIPAA scope of practice informed consent) EHR navigation and administrative/billing basics.
• Assess learner outcomes and modify instructional processes to meet stated learning objectivesfor the cohort.
• Maintain and upgrade required clinical licensure/certification through ongoing continuing education.
• Represent the Healthcare Programs area and Skilled US with professionalism at alltimes.

Adult Learner Delivery & Coaching

• Deliver instruction using adult-learning principles (andragogy) adjusting pace examplesand coaching to a cohort of adult learners entering the healthcare field.
• Provide or coordinate weekly 1:1 coaching (2 hrs/week) that supplements hands-on labtime.
• Reinforce embedded workforce readiness content financial literacy resume buildingmock interviews alongside program staff and career navigators during pre-training andongoing sessions.
• Engage every learner in the learning process and work effectively with a wide range of constituenciesin a diverse community.

Clinical Compliance & Employer Engagement

• Maintain a clinical training lab environment that complies with OSHA CLIA andinfection-control standards.
• Establish and maintain relationships with area healthcare employers and clinicalpartners to support learner job placement.
• Oversee student job placement assistance connecting learners with employer partnersupon program completion.
• Manage clinical supplies equipment and lab resources needed for hands-on instruction.

Program Development Compliance & Continuous Improvement

• Maintain accurate student records including attendance assessments credentialtracking and Measurable Skill Gain (MSG) documentation in Salesforce.
• Assist in developing and improving the CCMA program in alignment with NHA andindustry standards.
• Ensure compliance with state and federal guidelines for workforce-training programs(e.g. WIOA Title II IET).
• Implement industry best practices for compliance tracking and reporting and supportcontinuous-improvement initiatives that expand access and outcomes for underservedcommunities.
• Stay informed on emerging trends in clinical practice medical assisting scope ofpractice and workforce-development methodology.

Student & Community Engagement

• Communicate effectively with students healthcare employers and programadministrators.
• Support learners in making informed career decisions and achieving long-termemployment success in the healthcare field.
• Facilitate mentorship professionalism coaching and career guidance.
• Perform additional duties as assigned by the administration.

Qualifications & Skills
Required

• High school diploma or High School Equivalency and an active unrestricted credentialas a Registered Nurse (RN) Licensed Practical Nurse (LPN) Certified/Registered NurseMedical Assistant (CMA RMA or NHA CCMA) or equivalent allied health credentialwith a minimum of 3- 5 years of relevant clinical experience.
• Current CPR/BLS certification.
• Strong understanding of clinical fundamentals including vital signs phlebotomy EKG
• CLIA-waived laboratory testing pharmacology and medical law/ethics (HIPAA scope of practice).
• Ability to supervise and mentor adult learners in hands-on lab-based clinicalenvironments.
• Verifiable clinical work experience outside of education.
• Strong organizational interpersonal communication and leadership skills.
• Proficiency in computer applications related to instruction EHR systems and student management and willingness to participate in ongoing professional development.

Preferred

• NHA Certified Clinical Medical Assistant (CCMA) credential.
• Prior teaching training or clinical preceptor experience.
• Experience with Electronic Health Record (EHR) systems used in outpatient or clinical settings.
• Familiarity with WIOA Title II / IET program requirements and compliance-trackingplatforms (e.g. Salesforce).
• Bilingual (English/Spanish/Haitian Creole).

Knowledge Skills & Abilities

• Knowledge of course-delivery processes adult-learning principles and curriculum and training design for individuals and design for individuals and groups.
• Knowledge of assessing learner outcomes and of clinical medical assisting practice andits application to the skills being taught.
• Knowledge of relevant clinical equipment infection-control policies procedures and
  safety strategies to protect patients learners and data in the lab setting.
• Skill to implement new strategies and procedures and to examine and re-engineerexisting processes.
• Ability to plan organize implement evaluate and modify instructional processes and to coordinatemeetings and special events.
• Ability to communicate effectively both orally and in writing with a diverse community.

Physical Effort Working Conditions & Schedule
Physical Effort:
Moderate physical activity including standing for extended periods assisting with patient positioning and clinical simulation equipment manual dexterity for demonstrating clinical procedures and lifting up to 25 pounds. Reasonable accommodations may be made for individualswith disabilities.

Working Conditions:
Work is performed on-site in a clinical training lab environment. This is a 100% in-person
position; essential duties must be performed in person during prescribed work hours.

Work Schedule:
Part-time MondayThursday aligned to the 12-week cohorts 4-hour daily instructional block
plus availability for weekly 1:1 coaching sessions with students. Hours per week vary by cohort
schedule.

Why This Role Is Critical
The CCMA Instructor is a life-changing role one that doesnt just teach clinical skills it builds futures. Many learners who step into this program never considered healthcare as a career. With the right instruction mentorship and hands-on clinical experience and a portable NHA CCMA credential in hand they can complete the program ready to enter the healthcare field with confidence and purpose.
Whether a learner enters the workforce directly or pursues further allied-health education the CCMA Instructor ensures they are prepared inspired and excited for whats next.

• Student First: Ensure all interactions prioritize students needs.
• Respect: Treat others with dignity and fairness.
• Determination: Approach challenges with hard work and resilience.
• Continuous Improvement: Strive for growth and better outcomes every day.
• Gratitude: Demonstrate appreciation for the opportunity to serve our students and community.

This position description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race color religion national origin citizenship status ancestry age sex (including sexual harassment) sexual orientation marital status physical or mental disability military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired I understand that either PLA or I can terminate my employment at any time and for any reason with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue or if I have concealed material information I understand that this will constitute cause for the denial of employment or immediate dismissal.