Catering Sales Representative

Classification
Non Exempt

Reports to
Catering Sales Manager

Summary/Objective
Exceed customer expectations with outstanding customer service for each order and event sold. Achieve monthly quarterly and yearly sales goals and quotas. Work effectively within the catering team structure to maintain a cohesive working unit.

Essential Functions*

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Upholding Elephants Delicatessens Core Values: Standard of Excellence Unity and Sustainability as outlined in the employee handbook

Receive all in-bound order calls

Process all orders through catering software

Prepare and follow through with all proposals

Follow-up on all online inquiries on assigned day

Complete sales calls and follow up calls

Complete all required paperwork for each booked event/order

Manage personal schedule and work load

Follow up calls for all delivery/events scheduled

All catering calls/messages returned within 24 hour period

Meet with clients when requested

Other duties as assigned

AAP/EEO Statement

Elephants Delicatessen does not discriminate on the basis of race color creed national origin age gender marital status veteran status disability sexual orientation religion family status filing of workers compensation claims or any other legally protected status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Position Type/Expected Hours of Work

This is a full-time position typically scheduled for 40 hours per week. The required schedule is Tuesday-Saturday with work during general office hours (9 am to 5 pm). Some flexibility with specific start/stop times may be available. Flexible schedule may be required. Additional training and/or education hours may be required. This position is required to work on site and is not eligible for remote or hybrid work.

Work Environment

Includes working in a typical office setting

Typically maintains a moderate noise level

Working with exposure to dust mold gluten fragrances and other fumes and airborne particles fresh fruits vegetables house plants and flowers

Working in proximity to and using common commercial cleaning agents

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Required Education and Experience

High School Diploma or GED equivalent

Minimum one year of experience in inside sales/call center environment

Documented success in completion of goals and objectives

Computer competence in Word Excel Outlook

Preferred Education and Experience

Knowledge of Caterease Software preferred