Catering Manager – University Dining & Events

Johnson City Tennessee

We are seeking an experienced Catering Manager to oversee high-volume catering operations within a dynamic university dining environment. This role is responsible for managing catering sales event execution food production coordination staffing budgeting and client satisfaction across a wide range of campus and VIP events.

The ideal candidate brings strong leadership skills hands-on operational experience and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.

• Oversee daily catering operations ensuring successful planning and execution of events
• Manage high-volume catering functions including VIP and special events
• Coordinate closely with culinary catering sales conference services and front-of-house teams
• Supervise catering staff including scheduling training coaching and performance management
• Ensure timely and accurate delivery of catering services and event setups
• Monitor labor costs inventory equipment usage and operational expenses to maintain budget goals
• Support catering revenue growth through strong client service and operational excellence
• Manage invoice processing procurement coordination and event documentation
• Maintain compliance with food safety sanitation and workplace safety standards
• Handle multiple events simultaneously while maintaining high service standards
• Utilize workforce management and scheduling systems to support labor planning and payroll processes

• Bachelors degree preferred
• Minimum 3 years of experience in catering hospitality food production or food service management
• Minimum 3 years of leadership or supervisory experience within catering or hospitality operations
• Experience managing high-volume catering programs and multiple concurrent events
• Experience supporting VIP or high-profile events preferred
• Strong background in budget management labor control inventory management and operational planning
• Excellent communication organization and problem-solving skills
• Experience with workforce management or timekeeping systems such as Kronos is a plus
• Ability to work in a fast-paced customer-focused environment

• Catering management
• Catering sales and event coordination
• Food production and service operations
• Inventory and procurement management
• Labor cost control and budgeting
• Staff scheduling and payroll coordination
• Conference and event services
• Food safety and sanitation compliance
• Client relationship management

• Competitive compensation package
• Relocation assistance
• Comprehensive benefits package including medical dental vision and retirement plans
• Paid time off and company holidays
• Career development and growth opportunities
• Tuition reimbursement programs

This position operates within a high-volume university dining and catering environment and requires flexibility to support evenings weekends and special events as needed.