Casino Services Rep Swing Shift
Council Bluffs, IA - USA
Job Summary
Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.
Click HEREto discover how we empower team members to grow thrive and advance in their careers.
- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino
- Enter membership information into computer
- Be knowledgeable of and follow all gaming regulations related to this position
- Create and issue loyalty cards for guests
- Assist in Marketing promotions and player events involving the promotions
- Redeem coins tickets chips and cash guest checks
- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- Ability to identify circumstances or incidents that require the notification and/or approval of others
- Cooperative and able to take direction to follow through on assignments and work with the team
- High School Diploma or GED equivalent preferred
- Cash handling background helpful but not required
- Experience dealing with the public
- Excellent interpersonal communication & guest service skills
- Knowledge of entry level computer skills
- Must be able to work flexible hours including evenings weekends holidays
- Minimum of one year of guest service experience is strongly encouraged
Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.
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Equal Opportunity Employer
About Company
Earn PENN Play Member Rewards — formerly mychoice Loyalty Rewards — and redeem for dining and hotel discounts, PENN Cash and other player comps.