CashierRunner

Cashier/Runner

The Torchys legacy began in Austin Texas in 2006 with an idea a dedicated executive chef and a food trailer to now operating restaurants nationwide.

Heres what we need:

At Torchys every guests visit is an opportunity to create lasting memories. As a member of the Hospitality Team youre not just taking orders and running food youre the heart and soul of our guests experience greeting them with a smile and ensuring they leave happier than when they arrived.

What youll be doing:

• Point of Sale: Greet guests ask questions to understand their needs offer suggestions and ensure each transaction is fast and accurate.
• Guest Experience: Deliver outstanding hospitality making each guest feel welcomed and valued from the moment they step into Torchys.
• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room: Run food to tables ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests expectations.
• Cleanliness: Ensure all guest-facing areas of the restaurant are neat clean organized and inviting.
• Teamwork: Work collaboratively with managers the kitchen and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional Support: Perform other duties as assigned.

How youll do it:

• Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest creating a friendly and inviting atmosphere.
• Active Listening: Listen attentively to guests understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
• Communication: Communicate clearly ensuring guests understand their options while feeling welcomed and valued.
• Adaptability: Swiftly adapt to changing situations whether its a sudden rush of customers or an unexpected challenge.
• Attention to Detail: Focus on the little things that make a big difference from accurately taking orders to noticing and responding to the specific needs of each guest.

QUE-SOheres what youll need:

Minimum Qualifications:

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handlers and Alcohol Server certifications
• Certification(s) must be obtained by your first day or within the timeline required by your location

Preferred Qualifications:

• 2 years of work experience providing customer service in the restaurant hospitality or retail industry.
• 2 years of experience using POS (point-of-sale) systems.

Physical Requirements:

• Must be able to lift push pull or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend stretch twist or reach for objects on shelves of varying heights.

Lets TACO bout why it pays to be a Torchys Team Member:

• $11.00 to $13.00 based on experience. Tip share included on top of hourly wage.
• Flexible schedules.
• Damn Good food discount card for you AND your spouse.
• Access to all benefits including medical dental and vision for full-time Team Members after 1 year of employment plus 401(k) after 6 months.
• Paid Time Off (PTO) after 1 year of employment.
• Torchys Family Foundation supports our fellow Team Members in times of need and crisis.

Required Experience:

IC