Cashier (Customer Service Associate)

ABOUT US:

Grand Paradise Deli & Truck Stop convenience store is located on Highway 16 Pine Grove Louisiana. Re-opened under new ownership and management in May 2024. Grand Paradise offers a one-stop shop featuring a wide selection of snacks candy beverages groceries retail necessities and novelties and full-deli serving breakfast lunch dinner and daily special options alongside competitively priced fuel.

ABOUT THE ROLE:

SNAPSHOT: The Cashier-Customer Service Associate is responsible for greeting assisting and providing exceptional customer service and making sure everyone leaves with a smile! Grand Paradise customer service associates are held to very high standards since serving our customers is an important position in our company. Customers Care associates provide prompt efficient and courteous guest service follow company policies and procedures and sell retail merchandise deli food items while delivering an enhanced guest experience.

• POSITION: Cashier / Customer Service Associate
• LOCATION: Grand Paradise Deli & Truck Stop (46447 Hwy 16 Pine Grove LA 70453)
• STORE HOURS: Open 7-days a week / 4:00am 9:00pm
• COMMITMENT: Part-Time or Full-Time schedules available.
• COMPENSATION: Hourly (Starting at $13. Bi-Weekly pay through direct deposit.)
• BENEFITS (Full-Time): Health Dental Vision Basic Life Short/Long Term Disability PTO 401(K)

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Deliver Outstanding Customer Service: Greet customers and provide friendly courteous friction-less and elevated experience for guests.
• Process Sales and Transactions: Efficiently complete guest transactions at the cash register and suggest products to complement purchases.
• Troubleshoot Customer Concerns: Answer customer inquiries. Address and troubleshoot guest concerns with a sense of urgency and involve management as needed.
• Maintain store overall cleanliness: Dusting shelves cleaning windows sweeping mopping taking out the trash restroom stocking and cleanliness.
• Merchandise: Receive unpack stock and replenish retail merchandise on shelves. Ensure all products are displayed neatly and with an attractive presentation.
• Manage Shift Duties: Balance register at the beginning and end of each shift. Assist in various tasks to keep things running smoothly and successfully.
• Foster positivity and professionalism in all aspects (including appearance) towards guests co-workers and management.
• Adheres to and comply with all company policies best practices safety guidelines and regulations applicable local state and federal laws

ABOUT YOU:

REQUIRED QUALIFICATIONS & PREFERRED EXPERIENCE:

• Must be at least 18 years or old. High School diploma/GED or equivalent preferred.
• Must be able to satisfactorily pass a criminal background check and drug/alcohol screen.
• Must have or be able to obtain a Louisiana State Liquor License (Louisiana Responsible Vendors Server Permit)
• At least 1-2 years of proven customer service or retail experience. Previous experience working in a high-volume guest-focused transactional environment preferred.
• DETAIL ORIENTED: high attention to details solid mathematical and computer skills. Diligent and meticulous in ensuring accuracy completing work tasks and correcting mistakes.

KEY ABILITIES & SKILLS:

• DEPENDABLE: Must report to work on time with a good attendance history.
• FLEXIBLE: Willingness to be open to learn and to take on new responsibilities.
• DRIVEN: Strong work ethic and self-motivation. Takes initiative and works independently of direct supervision and as part of a team.
• OUTGOING and ENERGETIC: Pleasant with co-workers displays good-natured cooperative and respectful attitude towards others.
• Communicates respectfully and maintains a calm and polite demeanor in fast-paced high-energy situations.
• Contribute to company vision morale and mission. Performs job duties satisfactorily.

VALUABLE CHARACTERISTICS (that define Lyons Specialty Co. Culture):

• Pride Being and doing your best even when no one else is looking.
• Passionate The internal drive for individual team and company.
• Adaptable A willingness to change when necessary.
• Resourceful Using existing tools and processes to execute responsibilities timely and accurately.
• Winning Self-motivated and goal-driven to go out and win the day EVERY DAY!

PRE-EMPLOYMENT REQUIREMENTS:Applicable candidates will be required to submit authorization and successfully complete Pre-Employment Screening: Criminal Background Investigation and Pre-Employment Drug and Alcohol Test.

The above information is intended to describe the general nature preferred abilities and level of the work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties responsibilities and skills required. Furthermore they do not establish a contract for employment.

Lyons Specialty Co. LLC/C-Store Properties DBA Grand Paradise is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to individuals race color religion creed sex national origin age disability marital status veteran status or any other status protected by applicable law.