Cashier
Austin, TX - USA
Job Summary
Why LAZ Parking
- Compensation: $12
- Part-time opportunity available
- Drivers license required
- Team Atmosphere
- Growth Opportunities
- Pay Activ On-demand access to earned wages get up to 50% of your earned wages immediately.
- Paid training: No experience We have you covered!
- Free company uniform
Benefits:
- 401(k) with Employer Match
- Medical dental vision 3 plan options!
The following programs are available to help support youfreeof charge.
- Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
Spirit of thePosition
The LAZ ParkingValet Cashier/Customer Service Coordinator is the face of LAZ Parking at our luxuryhotel partner. This role blends refined guest service with precise valetoperations: greeting guests coordinating vehicle arrivals and departuresmanaging payments and vehicle logs and ensuring a seamless secure andmemorable curbside experience that reflects LAZ Parkings standards.
Who You Are
- Polished and personable. Youwelcome guests with warmth professionalism and a calm presence.
- Dependable and discreet. Youprotect guest privacy and consistently follow LAZ Parking procedures.
- Composed under pressure. Youremain solutionfocused during busy arrivals events andemotionally charged situations.
- Clear communicator. Youcoordinate effectively with hotel staff drivers and guests.
- Team oriented and support colleagues share information and step in where needed.
- Independent decision maker. Youexercise sound judgment and follow company policy when resolving issues.
Key Responsibilities
- Guest Reception and CurbsideService: Greet arriving and departing guests with professional hospitality;manage curbside flow to minimize wait times and maximize guest satisfaction.
- Valet Operations: Park andretrieve vehicles safely and efficiently; secure and log keys; follow vehiclehandling and storage protocols.
- Payment and TransactionManagement: Process payments handle POS transactions reconcile dailyreceipts and post charges accurately to guest folios when required.
- Vehicle Security andDocumentation: Maintain accurate vehicle logs record vehicle conditions andfollow LAZ Parking lossprevention and incident reporting procedures.
- Coordination with HotelPartners: Liaise with front desk concierge bell staff and security tocoordinate arrivals departures and special requests.
- Issue Resolution: Respond toguest concerns and service recovery needs promptly and courteously; escalate tosupervisors or hotel management when appropriate.
- Operational Support: Assistwith traffic control event valet staging and curb management during peakperiods or special events.
- Reporting and Compliance:Complete daily cash and activity reports document incidents and adhere to LAZParking safety and operational standards.
- Continuous Improvement: Suggestand implement small operational improvements to enhance guest flow and servicequality.
- Additional Duties: Performother valet and frontofhouse tasks as assigned to uphold a luxury guestexperience.
Qualifications andExperience
- Education: High school diplomaor GED preferred.
- Experience: Minimum 12 yearsof valet bell or guestfacing experience preferred; luxury hospitality orupscale retail experience is a strong asset.
- Cash Handling: Demonstratedexperience with cash POS systems and endofshift reconciliation required.
- Technical: Comfortable usingmobile dispatch apps POS terminals and basic property management interfaces.
- Language: Proficiency inEnglish required; additional languages are an advantage.
- Licensing: Valid driverslicense with a clean driving record required; local/state requirements fordriving and background checks must be met.
Skills andAttributes
- Professional appearance andpolished interpersonal skills.
- Strong attention to detail forvehicle condition checks and transaction accuracy.
- Conflict deescalationand guest recovery skills with a guestfirst mindset.
- Ability to multitask in a fastpacedenvironment while maintaining composure.
- Flexible availability includingnights weekends and holidays.
- Physical capability to standfor extended periods and assist with luggage when needed.
- Commitment to LAZ Parkingstandards for safety security and guest confidentiality.
PerformanceExpectations
- Deliver exceptional curbsideguest satisfaction consistent with LAZ Parking and hotel partner standards.
- Achieve accurate daily cashreconciliation and maintain errorfree transaction records.
- Demonstrate timely anddocumented resolution of guest issues and incidents.
Physical Demands:
- Willingness to work in the elements heat wind snow rain etc.
- Ability to lift push and pull at least 25 pounds.
- Ability to stand walk and run for extended periods of time.
- Ability bend stoop squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.
This Employer participates in E-Verify.
Required Experience:
IC