Casework Supervisor Agency Only

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Department of Labor Bureau of Rehabilitation Services Division of Vocational Rehabilitation
Job Class Code: 5087
Grade: 24 (Supervisory)
Salary: $54579.20 - $77459.20/Annually
Location: Bangor ME
Opening Date: June 5 2026
Closing Date: June 22 2026

The Division of Vocational Rehabilitation seeks candidates for a full-time Casework Supervisor position. The person hired for this position will be based at the Bangor CareerCenter and will support rehabilitation counselors and other staff in the delivery of vocational rehabilitation services. This position conducts extensive work with partners including individuals with disabilities families employers Clubhouse and community providers.

Given the nature of job responsibilities certain positions may be subject to fingerprinting as part of the background process once a conditional offer of employment has been made.

The Maine Department of Labor supports success through intentional collaboration innovative thinking and adaptability. We value an inclusive diverse and accessible workplace where all employees thrive and contribute to the overall success of the agency.

Primary responsibilities include:

• Reviews and approves or disapproves acceptances plans and closures of cases in order to assist in attaining unit goals and objectives.
• Trains and/or arranges for training in rehabilitation methods and techniques in order to develop and maintain staff proficiency.
• Reviews and analyzes prior case services expenses available monies and client population needs in order to establish performance goals estimate case services financial needs and submit recommendations to the Regional Director.
• Monitors assigns reviews analyzes and evaluates the quality and quantity of ongoing vocational rehabilitative casework in order to ensure services provided are adequate and consistent with established policies and procedures.
• Reviews and analyzes the amount type and frequency of counselors service delivery expenditures in order to ensure appropriateness and effectiveness of expenditures.
• Prepares and submits reports to Regional Director on client services and service deliveries in order to provide information.
• Oversees and evaluates employee performance in order to maintain employee effectiveness and efficiency.
• Orients new employees in order to acquaint them with agency operations and activities.
• Confers with and counsels subordinate staff on rehabilitative casework in order to identify problems formulate solutions and exchange information.
• Negotiates and resolves disputes between counselors and clients in order to minimize client appeals and maintain appropriate service delivery.
• Develops implements monitors and reports on technically difficult client rehabilitation programs in order to document program activities and provide information.
• Develops and recommends policies and procedures in order to improve program.
• Analyzes identifies assesses and modifies program services in order to ensure program goals and objectives are met.
• Implements and complies with human resource laws policies procedures and practices such as: AA/EEO recruitment employment position classification performance appraisals training discipline contract administration human resource components of security protocols of agency information security and confidentiality policies and employee safety.

Skills or knowledge required:

• Knowledge of vocational rehabilitation processes and techniques
• Ability to analyze and evaluate service delivery information
• Ability to evaluate and counsel employees
• Ability to train employees
• Knowledge of federal and state laws rules and regulations governing rehabilitation programs
• Ability to plan organize and delegate work and supervise a staff
• Strategies to effectively work remotely.
• Strong interpersonal oral and written communication skills.
• Flexibility and problem-solving skills.
• Knowledge of the local labor market.
• Ability to work well as a member of a team.
• Excellent prioritization organization and time management skills.
• Detail-oriented documentation.
• Frequent local and occasional statewide travel.

Minimum qualifications:

An eight (8) year combination of education training and/or experience which demonstrates knowledge of social and rehabilitation casework theories concepts and principles and which includes at least two (2) years experience in the practical application of vocational rehabilitation casework practices.

Contact information:

Questions about this position should be directed to Samantha Fenderson at Samantha.j.

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.

• Health Insurance Coverage The State of Maine pays 85%-95%of employee-only premiums ($11196.96 - $12514.32 annual value) depending on salary. Use this chart to find the premium costsfor you and your family including the percentage of dependent coverage paid by the State.

• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA or 18.91% for Confidential employees.

State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.