Caseflow Manager

Agency

Superior Court

Division

SUPERIOR COURT 26

Job Classification Title

Court Manager I (S)

Position Number

Grade

JB18

About Us

DO YOUR CAREER JUSTICE! Each and every day North Carolinas courts help provide safety for our communities prosperity for our economy and protection for the rights liberties and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor denial or delay.

Description of Work

SALARY: $53465.00 - $68622.00

THIS POSITION IS TIME-LIMITED GRANT FUNDED FULL-TIME. FUNDING FOR THIS POSITION WILL END ON JUNE 30 2026. FUNDING HAS BEEN APPROVED FOR JULY 1 2026 THROUGH JUNE 30 2027.

The Trial Court Administrators Office in the 26th Judicial District serving Mecklenburg County seeks a qualified candidate to provide case management and personnel management support in the Caseflow Management Division. The employee in this position will perform case management functions to support criminal superior court operations and will provide direct supervision of all employees in the Caseflow Management Division.

Knowledge Skills and Abilities/Management Preferences

Duties include but are not limited to the following:

• Manage criminal misdemeanor appeals and felony cases in Superior Court.

• Assign schedule and track the resolution of criminal cases.

• Perform case review and assign cases to clean-up calendars as needed to facilitate the resolution of issues and the expedient disposition of criminal cases.

• Provide customer service and case-related information to judges attorneys and the public.

• Gather data and prepare statistical reports to gauge performance in disposing of criminal cases within established time standards.

• Identify ways to streamline business processes that result in a more efficient adjudication of cases and use of the courts time and implement process changes initiated by the Caseflow Management Administrator and Trial Court Administrator.

• Assist in hiring onboarding scheduling approving time and leave and managing performance of all Caseflow Coordinators.

• Participate in committee meetings or related events as necessary or requested.

• Provide coordination project management and other administrative support as needed.

This position reports to the Caseflow Management Administrator. Work hours are 8:00 AM - 5:00 PM Monday - Friday. Alternate work arrangements including remote work are available.

Supplemental and Contact Information:

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications willnotbe accepted.

Before applying please read theOnline Employment Application Guidefor instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE*Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your applicationbeforesubmitting it. Applications may not be altered after they have been submitted.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify an internet-based system that compares information from an employees Form I-9 Employment Eligibility Verification to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Dominikii Coleman

NC Administrative Office of the Courts
Human Resources Division

Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Graduation from a four-year college or university with a degree in court administration criminal justice public administration business or a related field and two years of progressive experience in the court system to acquire the knowledge skills and abilities to perform the work described; or a masters degree in a related field; or an equivalent combination of education and experience.

Management prefers applicants with a Masters degree from a four-year college or university with a degree in court administration criminal justice public administration business or a related field; or a Bachelors degree in a related field and four years of progressive experience in the court system to acquire the knowledge skills and abilities to perform the work described; or an equivalent combination of education and experience. Management also prefers a candidate with direct experience in supervision and management of staff and a leadership background. Knowledge of court procedures and legal terminology is beneficial as is experience conducting legal research. At least an intermediate skill level with Microsoft Word Excel PowerPoint and Outlook is preferred. The successful candidate will be a highly motivated self-starter who is detail oriented and will possess excellent customer service communication and organizational skills. Clean criminal background is required.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Dominikii C Coleman

Email: