Case ManagerCare Coordinator
Job Location:
Berlin, NH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
CARE COORDINATORJOB DESCRIPTION
Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones to being in the field interacting with clients and referral sources care coordinators scope of responsibility is varied fast paced and rewarding. A mix of social services operations customer service finance sales recruiting and human resources are all parts of a Care Coordinators exciting role.
Care Coordinator Duties:
- Support office manager with scheduling marketing interviewing and administrative duties
- Conduct telephone intakes with new or potential clients
- Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
- Execute follow-up home visits with existing clients
- Manage all scheduling activities including replacement and substitute caregivers
- Resolve client family and caregiver differences
- Maintain files to meet all internal state and Federal quality and compliance standards
- Coordinate screen and interview prospective caregivers
- Select and interact with appropriate caregivers
- Conduct service calls with prospective clients
Requirements
CARE COORDINATOR JOB REQUIREMENTS
Essential Skills/Qualities:
- Nurturing ability (Caring empathetic compassionate)
- Articulate withstrong verbal and written skillsand pleasant phone manner
- High level of emotional intelligence
- Creative problem solving skills
- Organized and detail oriented; good documentation skills.
Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race color religion national origin pregnancy status sex age marital status disability sexual orientation gender identity or any other characteristics protected by law.
Job Type: Full-time
Required Experience:
Manager
About Company
Are you looking for a career opportunity that offers flexibility, great pay, and the chance to make a difference in the lives of others? Griswold Home Care of C...
