Case Manager The Village

Role: Case ManagerReports to: Senior Program ManagerProgram: 1005- VillageDepartment: Interim HousingLocation: The Village - 527 Crocker Street Los Angeles CA 90013Setting: 100% OnsiteSchedule:Monday - Friday 8:00am - 4:30pmStatus:Full-time/Non-Exempt/Non-ManagementBenefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) :1Summary:The Case Manager at The Village plays a critical role in supporting individuals experiencing homelessness by providing comprehensive client-centered case management services. This position is responsible for assessing client needs developing individualized service plans connecting clients to resources and promoting overall stability and well-being. The Case Manager works closely with multidisciplinary team members to ensure trauma-informed strengths-based care is delivered in a safe and supportive Duties and Responsibilities: High School Diploma or GED or EquivalentServe a caseload of approximately 25 clients providing active case management for all assigned cases including meeting weekly with each person individuallyAct as the lead for clients housing-related case management maintaining an active housing plan for each client on your caseload based on creative solutions to homelessnessMaintain a current and thorough knowledge of community resources and utilize them to provide comprehensive wrap-around services to clients navigating them through the best options for their unique situationsWork collaboratively with clients to address barriers to housing including linkages to income/benefits mental health services physical health services effective trusting relationships with clients and use a client-centered approach that includes motivational interviewing harm reduction and trauma-informed careAdvocate for your clients needs in the shelter and when interfacing with other agencies or service providersFacilitate intakes for individuals who are referred into interim housingCreate a supportive environment and ensure clients progress utilizing a strengths-based approachFacilitate wellness enrichment and life skills groupsProvide crisis intervention when neededMaintain client confidentiality at all times while following agency state and HIPAA regulationsCreate and maintain accurate documentation of client information (intake referrals progress notes and service delivery) in the HMIS database and in accordance with program funder requirementsParticipate in case conferences individual supervision and other staff meetingsWork in collaboration with other agency and program staff in order to coordinate servicesCommunicate effectively and in a timely manner with management peers and clientsParticipate in evaluation and trainings in order to better respond to client/community needsPerform other duties as assignedQualifications:Minimum of one (1) year of experience in case management requiredExperience and ability to demonstrate knowledge of issues faced by population served (at-risk experiencing homelessness and/or formally homeless)Skilled in non-violent crisis interventionAbility to self-motivate and be flexible in a fast-paced environment with minimal supervisionStrong interpersonal and team-building skillsThis position requires driving to multiple sites and transporting clients in personal vehicles at times. Candidates for this role must possess a valid drivers license in CA valid insurance to cover the vehicle and use an acceptable driving record for use of vehicle while working for TPC and a personal vehicle that is safe to use for such knowledge of Microsoft Programs (Word Excel Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance if Qualifications:Bachelors degree in a related fieldKnowledge of HMIS databases and the Coordinated Entry SystemWork Environment:Combination of field and office required to sit stand bend; occasionally lift up to occasion walk or drive to different local necessitate working in busy and loud environmentsWill be exposed to elements like cold heat dust noise and need to bend stoop twist and sit throughout the day.