Case Manager Residential Program (North County Serenity House)

North County Serenity House (NCSH) a residential program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use Manager is an in-person role that delivers client services by coordinating care within the organizations continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork outcome assessments and applying for benefits. Working alongside a multidisciplinary team Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360s philosophy goals policies mission and vision. Services are provided flexibly across outpatient offices residential treatment settings or in the community as dictated by client needs and program requirements. Therefore a reliable transportation is RESPONSIBILITIESDirect ServiceAssist the client with intake by completing case management assessment and entering financial and benefit the client in applying for Medi-Cal or transferring Medi-Cal County when the clients case management needs and complete all releases of the client to benefits mental health physical health employment probation DCFS housing community resources outpatient substance use disorder services and communication and external service linkage including assisting with scheduling appointments communicating with probation scheduling child visits communicating with DCFS obtaining all court minute orders providing appointment reminders for therapy and services in outpatient residential or field depending on assignments and client the VI-SPDAT and connect the client to safe housing the client for job search by assisting with resume writing and job search clients progress toward achieving case management treatment plan goals and provide treatment plan clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical collaboratively with other members of the treatment team including the Clinical Therapist Counselor Medical and collaboratively with all members of the behavioral health team including medical mental health psychiatry substance use disorder and other clients as client UA tests and document test and complete all progress notes within 72 hours of service compliance with the due dates for all clinical clients progress letters and court reports and obtain final approval from the all documentation in compliance with agency policy and procedures HIPAA 42-CFR DMH and other standards to satisfy internal and external evaluating all assigned URCs within a timely and Other DutiesAssist with client program oversight by managing case management business expected client care hours (productivity expectation is 25 client care hours per week).Maintain full compliance with requirements for registration or and actively participate in assigned Clinical Group participate in agency and team in training opportunities and complete all assigned training in a timely work schedule in accordance with the agencys emails daily and respond when Certification Licensure and ExperienceOption I:High school diploma or Use Disorder Counselor registration from an accredited California agency (CCAPP CAADE CADTP).Option III:Bachelors degree in Social Work Psychology or other related field from an accredited management working with clients experiencing acute withdrawal from in the human service field and demonstrated expertise in substance abuse treatment relapse prevention and First Aid and CPR certification or ability to obtain within 30 days of California Drivers License and access to registered and insured REQUIREMENTSIn an 8-hr workday employee is required to perform work:Sitting4HrsStanding2HrsWalking2HrsDrivingOccasionallyIn an average month employee must travel out of town: Often (>2x) Sometimes (<2x) Never