Case Manager
Job Location:
Mount Vernon, OH - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services foster enduring relationships and empower our communities to truly thrive.
Our Mission - Through superior customer service high quality programs and well-trained and dedicated staff we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
POSITON TITLE: Mental Health Case Manager Jail Services
Non-Exempt Position
RESPONSIBLE TO: Program Director
MAJOR DUTIES AND CORE COMPETENCIES
Under the supervision of the Program Director and Program Supervisor the Mental Health Case Manager provides community-based behavioral health care coordination and re-entry support services to participants. The position requires independent judgment effective collaboration regulatory compliance and a commitment to recovery-oriented trauma-informed and person-centered care.
Clinical Assessment and Care Planning
- Conduct comprehensive assessments including whole-person and Health-Related Social Needs (HRSN) assessments to identify participant strengths barriers risks and service needs.
- Develop implement and monitor individualized Re-Entry Care Plans that are strength-based participant-centered culturally responsive and aligned with identified goals and service needs.
- Regularly evaluate participant progress and adjust interventions and service plans to support successful community integration and recovery outcomes.
Care Coordination and Service Delivery
- Provide targeted re-entry case management services in accordance with Washington States Medicaid Re-Entry Demonstration Initiative (1115 Waiver) agency standards and clinical recommendations.
- Coordinate access to behavioral health treatment substance use disorder services medical care housing resources transportation employment supports benefits and other community services.
- Facilitate incoming and outgoing referrals and ensure continuity of care across providers agencies and systems.
- Utilize sound judgment and problem-solving skills to address participant needs barriers to care and service engagement challenges.
Interdisciplinary Collaboration
- Serve as an active member of the multidisciplinary treatment team by contributing clinical observations recommendations and participant progress updates.
- Collaborate effectively with correctional facilities healthcare providers community agencies managed care organizations probation officers courts and other stakeholders to support participant outcomes.
Documentation and Regulatory Compliance
- Maintain timely accurate and complete documentation of all services contacts assessments and care coordination activities in accordance with:
WAC 246-341
RCW 71.05
Medicaid Re-Entry Demonstration requirements
HIPAA and 42 CFR Part 2 confidentiality requirements
Agency policies and procedures - Demonstrate accountability for compliance with federal state and agency regulations governing behavioral health service delivery.
- Support agency quality improvement activities accreditation standards and performance outcomes through accurate documentation and adherence to best practices.
Community Engagement and Resource Development
- Develop and maintain collaborative relationships with community agencies service providers and referral partners to improve participant access to resources and support services.
- Identify community resources and advocate for participants to obtain services necessary to support recovery stability and successful re-entry.
- Represent the agency professionally in community meetings care coordination activities case staffing and other approved forums.
Professional Accountability
- Demonstrate professionalism ethical decision-making cultural humility and adherence to agency values and professional standards.
- Participate in supervision training staff development and continuous quality improvement activities.
- Support and implement agency policies procedures and organizational initiatives.
KNOWLEDGE SKILLS AND QUALIFICATIONS
Required Qualifications
- Bachelors degree in Behavioral Health Psychology Social Work Human Services Counseling or a closely related field preferred.
- Washington State Department of Health credential required or ability to obtain and maintain required credentialing.
- Minimum of one year of paid or volunteer experience working with individuals experiencing mental health substance use co-occurring disorders or related behavioral health conditions.
- Working knowledge of behavioral health recovery principles trauma-informed care and participant-centered service delivery.
- Familiarity with applicable Washington State behavioral health regulations including RCW 71.05 and WAC 246-341.
- Preferred Qualifications
- Substance Use Disorder Professional Trainee (SUDPT) credential.
- Experience providing re-entry care coordination case management or community behavioral health services.
Core Competencies
- Clinical Assessment and Care Planning
- Care Coordination and Systems Navigation
- Trauma-Informed and Recovery-Oriented Practice
- Relationship Building and Community Collaboration
- Crisis Identification and Appropriate Intervention
- Documentation and Regulatory Compliance
- Cultural Responsiveness and Inclusion
- Professional Ethics and Accountability
- Effective Verbal and Written Communication
- Problem Solving and Critical Thinking
- Time Management and Organization
- Technology and Electronic Health Record Proficiency
POSITION COMPLEXITY
This position serves participants with diverse backgrounds and complex behavioral health substance use medical housing legal and social service needs. Success in this role requires strong interpersonal skills sound judgment adaptability independent decision-making and the ability to coordinate services across multiple systems while maintaining participant engagement and regulatory compliance.
IMMEDIATE SUPERVISOR: Program Director
Salary: $23.98 - 26.36/hr DOE
Application Process:
To apply electronically for this position please click Apply Now or visit our ADP career center. For more information on this and other positions please visit our website at
The Benefits:
Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical dental and vision coverage for employees and their eligible dependents.
In addition Lifeline Connections provides employer-paid Short Term Disability Long Term Disability and Life Insurance along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan helping support long-term financial wellness.
Beyond benefits coverage Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays reinforcing our commitment to work-life balance and employee well-being.
Send us your resume and lets talk about you joining our team!
Required Experience:
Manager
About Company
Lifeline Connections is a Pacific Northwest Substance Use and Mental Health Treatment Center, accepting most insurance.
