Case Manager-MCC

PHMC is proud to be a leader in public health. Joining PHMC means being part of a mission-driven organisation making a positive impact on communities. We offer competitive compensation and a collaborative work environment where your ideas are valued.

Position Type: Full Time Non-Exempt

Annual Salary Grade: 15

Accountability: Reports to: Program Manager

Location: 1500 Market Street; some travel required throughout Philadelphia

Job overview:

The Healthy Start Fatherhood Initiative Case Manager (HSFICM) is responsible for comprehensive case management within the Healthy Start Fatherhood Initiative (HSFI) parenting education program and related fatherhood initiatives. This role serves fathers with children aged 018 months ensuring their unique needs are addressed during the critical early stages of parenting. The HSFICM will facilitate parenting education outreach and data compliance while also providing direct support in financial stability employment readiness and resource navigation. This position requires strong leadership project management and communication skills as well as experience working with families in low-income communities.

Responsibilities:

• Carry a caseload of participating fathers focusing on those with children aged 018 months.
• Conduct comprehensive intake parenting financial and employment assessments to identify participant strengths needs and barriers.
• Develop individualized service plans with participants including parenting financial employment and educational goals.
• Facilitate parenting education workshops using the National Fatherhood Initiatives 24/7 Dad curriculum both in-person and virtually.
• Maintain regular contact with participants (in-person virtually or by phone) providing ongoing support referrals and follow-up.
• Identify and set goals with participants; refer to community resources including trauma counseling housing employment health legal and social services.
• Maintain the highest level of confidentiality and data compliance ensuring accurate record-keeping in the programs ETO database.
• Collaborate with staff partner organizations and community stakeholders to recruit participants and market the program.
• Track participant progress and prepare required program reports and documentation.
• Stay current with best practices in parenting education maternal/child health financial empowerment racial disparities infant development mental health trauma-informed care and related fields.
• Participate in regular supervision staff meetings conferences and professional development opportunities.
• Meet with participants in diverse settings including homes community sites online and group classes.
• Contribute to program fidelity and compliance with organizational and funder standards.
• Perform other duties as assigned.

Skills:

• Ability to work independently and as part of a team.
• Strong organizational skills and ability to multitask. Ability to complete directives and meet deadlines required.
• Experience providing direct services to men and families preferably with infants or young children.
• Experience with adult education and group facilitation.
• Strong knowledge of issues related to child development fatherhood healthy relationships public health financial empowerment and workforce development.
• Excellent written and oral communication skills.
• Proficient with MS Office email and web-based data systems.
• Comfortable working with adults in low-income communities and those facing barriers related to employment financial security or health.
• Experience coordinating community events or workshops with multiple stakeholders is preferred.
• Personal commitment to supporting and serving as a positive role model for fathers.

Experience Required:

• At least 1 year of combined direct service experience working with men and families.
• Experience with clients facing substance abuse mental health employment criminal justice and other issues.
• Experience with adult education and/or group facilitation.

Education and other requirements:

• Bachelors degree in social work child development psychology or related field.
• Must pass child abuse criminal history and FBI clearance.

Other Requirements:

• Must be able to travel in Philadelphia and to be available to work some evenings and weekends as needed.

PHMC is an Equal Opportunity and E-Verify Employer.

Required Experience:

Manager