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Case Manager II Family Support


Job Location:

Southbridge, MA - USA

Monthly Salary: Not provided by the employer
Posted: 1 July 2026 (30+ days ago)
Application Deadline: 28 September 2026
Vacancies: 1 Vacancy

Job Summary

Overview

Case Manager II - Family Support

Pay: $23.00/hour

At Seven Hills Family Services we believe families are strongest when theyre supported connected and equipped with the right tools. Were seeking a passionate and experienced Case Manager II Family Support to help individuals with developmental and intellectual disabilities thrive at home at work and in their communities.

This role focuses on strengthening families expanding meaningful social connections and helping individuals achieve positive and purposeful employment outcomes all while reducing the need for residential placement.

About the Role

As a Case Manager II you will coordinate Family Support services in partnership with families team members and the Department of Developmental Services (DDS). Youll conduct home visits develop individualized Family Support Plans and maintain consistent communication with families to ensure services are effective responsive and person-centered.

Your work will focus on two core outcomes:

  • Building positive and meaningful social circles

  • Supporting positive and meaningful work opportunities

Benefits for Full-time employees:

  • Health Insurance:Offered throughBlue Cross Blue Shield with generous company contribution.
  • Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.
  • Student Loan Assistance:Consolidation counseling & limited employer contribution!
  • Discounted Tuition with College & University Partnerships!
  • TuitionAssistance:Reimbursed or prepaidcollege coursework!
  • Home Mortgage Initiative:Favorabledown payment(3-5%) reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

  • Generous AccruedPaidVacation:3 weeksin your first year!
  • VacationCash-OutOption
  • 3PaidPersonal Days
  • 11PaidHolidays
  • AccruedPaidSick Time

Benefits for Part-time Employees:

  • Accrued Paid Sick Time
  • Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
  • Student Loan Assistance: Consolidation and free debt counseling!
  • Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem)
Why Join Seven Hills Family Services
  • Meaningful community-based work that directly strengthens families

  • Collaborative and mission-driven environment

  • Opportunities for professional development and growth

  • The chance to make a lasting difference in the lives of individuals and their support networks

If youre ready to advocate coordinate and create opportunities that empower families to remain strong and connected we invite you to apply today.

Join us in building brighter futures one family at a time.

Responsibilities
What Youll Do
Family Coordination & Planning
  • Coordinate Family Services intake procedures and complete required documentation

  • Develop and monitor individualized Family Support Plans

  • Conduct regular home visits and maintain ongoing contact with families

  • Facilitate and manage family budgets ensuring responsible use of funding

Resource Development & Advocacy
  • Identify and connect families to respite recreational educational clinical and community resources

  • Provide training to families on effective resource utilization and problem-solving strategies

  • Create opportunities for families to support one another

  • Maintain strong relationships with schools work programs and social programs

Skill Building & Community Engagement
  • Develop and lead skill-building groups focused on personal safety boundaries social skills and prevocational/job development

  • Oversee staffing for 1:1 community supports including timesheet management and communication with families

  • Utilize community partnerships to enhance quality of life and foster lasting connections

Collaboration & Compliance
    • Work collaboratively with program managers to ensure timely and effective service delivery

    • Track data and communicate effectively with funding sources

    • Participate in committees or councils as assigned

    • Uphold agency standards for responsiveness professionalism and communication

Qualifications
  • Bachelors degree preferred

  • 35 years of related experience

  • Minimum of three (3) years of advocacy experience supporting individuals with autism intellectual or developmental disabilities or similar populations

  • Valid drivers license (Class C or D)

  • Strong organizational budgeting and communication skills

  • Ability to build trusting relationships with families and community partners


Required Experience:

Manager


About Company

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Integrated clinical, educational and community-based supports for children and adults with disabilities and life challenges, including residential options.

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